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TourRadar Reviews

4.5 Rating 6,863 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,863 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
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About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
“is is very easy to navigate”
Helpful Report
Posted 7 years ago
“Smooth booking procedure”
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Posted 7 years ago
“Quick and clear communication. A good selection of tour options.”
Helpful Report
Posted 7 years ago
“There can sometimes be a lag in communication between Tour Radar and the tour companies when booking, but Tour Radar seems to be working diligently to improve their response time and communication with customers. Agents are always friendly, and I appreciate the discounts I wouldn't get otherwise.”
Helpful Report
Posted 7 years ago
Hi Laura, Thank you for your review. We have had a look at your booking history and are sorry about your delayed response. Upon booking, we were advised by the tour operator that the single supplement was sold out. We understand a single room is crucial for you on tour so have once again reached out to the tour operator to see if they can accommodate this. In the meantime, we'll contact you directly to further understand your booking experience and provide you with an update regarding your single room request. Regards, The TourRadar Team
Posted 7 years ago
“They offer very competitive prices compared to their competition. Website was great and I had no problem arranging the booking with them.”
Helpful Report
Posted 7 years ago
“Range of tour are great. The discount encouraged me to book. However, the tour information was incorrect on two tours I was interested in which was frustrating.”
Helpful Report
Posted 7 years ago
Hi there, Thank you for your review. We're glad to hear you liked our range of tours and the ongoing Member Saving deals on our website. Hope you're also getting excited about your upcoming trip to Australia. We are currently in touch with the tour operator to ensure their tour details are correctly reflected on the tour page. Your feedback is important to us so we'll also reach out to you directly to gather more information on your booking process. Happy Travels, The TourRadar Team
Posted 7 years ago
“Simplicity with efficiency”
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Posted 7 years ago
“Great service here. I'd like to give another review after we return from the trip..”
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Posted 7 years ago
“We were never able to complete our booking.”
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Posted 7 years ago
Hello Ronald, Thank you for your review. It appears there seems to be some confusion as we have sent you your booking confirmation. We'll reach out to you directly to clarify any questions or concerns you have. Kind Regards, The TourRadar Team
Posted 7 years ago
“Many places to see for a good price. Website is easy to navigate and happy with the payment options.”
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Posted 7 years ago
“Great service!”
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Posted 7 years ago
“Everyone is soooo...helpful”
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Posted 7 years ago
“A lot of choice through various companies. The choice of filters also simplified the search.”
Helpful Report
Posted 7 years ago
“Your site is easy to use. (Your description of accommodations to be chosen (twins....etc) was somewhat confusing. It almost made me look for a different company.)”
Helpful Report
Posted 7 years ago
Hello Javier, Thank you for sharing your feedback on your booking experience. We'll get in touch as we'd love to hear more about your comment on the room selection on our booking page. Our team is dedicated to continuously improving our site and with your feedback, we're confident that will always continue to happen. Thanks again, The TourRadar Team
Posted 7 years ago
“The site was easy to use and had a wide range of tours on offer”
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Posted 7 years ago
“Kim was AMAZING!!! Very helpful.”
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Posted 7 years ago
“So far O.k. I have had no issues with the booking process. Our tour operator has been prompt in getting back to me with answers to my questions. Much appreciated.”
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Posted 7 years ago
“I booked the tour: Argentina & Chile Patagonian Air-Expedition 14D/13N (from Buenos Aires) All super easy, all happened as mentioned. Recomend it to everybody. Thank you Tourradar :-)”
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Posted 7 years ago
“very easy and nice”
Helpful Report
Posted 7 years ago
“Easy to find the trip I was looking for, clear itineraries and clear pricing enabling me to easily compare trips - having used TourRadar before they have always responded to queries quickly and efficiently. Great service all round.”
Helpful Report
Posted 7 years ago
TourRadar is rated 4.5 based on 6,863 reviews