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TourRadar Reviews

4.5 Rating 6,863 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,863 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
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About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
“I found the website and information easy to navigate and all my questions answered quickly and efficiently.”
Helpful Report
Posted 7 years ago
“Regular updates while the tour operator took time to confirm”
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Posted 7 years ago
“Booking the tour we decided to take available through the TourRadar website was straightforward and trouble free. Booking on line was uncomplicated and easy to work through. Response time from them after completing our booking was prompt with detailed confirmation of our reservation establishing initial confidence with them.”
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Posted 7 years ago
“It looks like an awesome tour created by TourRadar. The descriptions are great.”
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Posted 7 years ago
“You answered all my emails promptly and my calls were received by a person NOT A MACHINE. Hope I will get the referral as advertised when I can invite friends to join me with my tour.”
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Posted 7 years ago
“The booking agent explained things very well, and got us the best dicount. Couldn't have been easier.”
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Posted 7 years ago
“Great choices of tours and easy to book. Prompt responses to questions.”
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Posted 7 years ago
“Good comprehensive information about the tour in an attractive website made the choice easy. Booking the holiday was easy and quick.”
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Posted 7 years ago
“Still waiting for reply to my 2 questions...”
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Posted 7 years ago
Hello David, Thank you for your review. We're sorry to hear you've been waiting longer than you'd expected for an answer to your questions. The reason for the short delay is that your Cruise Operator is located in the destination you're travelling to (different to where you are located) and operate during their local business hours. We have reached out now to your Cruise Operator and also forwarded their answers to your questions in your booking page. We hope this resolves your query and that you're looking forward to your cruise! Thanks for choosing TourRadar! The TourRadar Team
Posted 7 years ago
“easy to find the range of different tours.”
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Posted 7 years ago
“A great web site that gives so many tours and information to make informed decisions about your next great holiday. Sara in the Quebec office was fantastic and very helpful. Love the discounts they can do at certain times and travel credits BRING IT ON .”
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Posted 7 years ago
“TourRadar made me happy as they were so prompt in getting back to me with answers to my many questions”
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Posted 7 years ago
“The booking was easy and very user friendly. The information on your site was superb and complete.”
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Posted 7 years ago
“They responded back quickly.”
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Posted 7 years ago
“Very easy site to use and the online help to answer any questions was extremely helpful.”
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Posted 7 years ago
“I carefully read the website. When I booked the trip, tourradar added over $500 to the original cost of the tour. I would advise finding the tour you want and then going to the original tour-organizing group instead of this third party site.”
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Posted 7 years ago
Hi There, Thank you for taking the time to provide us with your booking experience feedback. We are sorry to see that you are unhappy with the mandatory single supplement required by the tour operator. While some tour operators have a room sharing option for solo travellers, this is not an industry standard. We regret how this has impacted your booking experience with TourRadar. As your booking agent, our support team will be reaching out to the tour operator to look into this more closely and our team will be in touch shortly with a resolution for you. Best regards, The TourRadar Team
Posted 7 years ago
“Response to questions was very fast.”
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Posted 7 years ago
“I received over and above service from an agent, Fin! He went over and above by patiently listening to my predicament, got all the details right, and worked with the tour operator to add me to a tour that was already sold out! (My brother and 3 others were booked on this tour and they will be first time travelers to Europe. All seniors!) Fin was detailed oriented and answered all the questions I had. He is an asset to Tour Radar!”
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Posted 7 years ago
“Ease of use, prompt response”
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Posted 7 years ago
Hello there, Thank you for your review. If there is anything more we can be doing to improve your booking experience, we'd love to hear it! Happy Travels, The TourRadar Team
Posted 7 years ago
“simply put the experience was breathtaking”
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Posted 7 years ago
TourRadar is rated 4.5 based on 6,863 reviews