TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,811 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,811 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“Easy to use, easy to find tours and ask questions, large amount of information available for each tour.”

Helpful Report

Posted 7 years ago

“Agents very responsive and the website easy to Navigate. Looking forward to the trip. Will definitely recommend your services to others”

Helpful Report

Posted 7 years ago

Hello John, We're not only glad we could connect you with your upcoming tour, but that you also have such positive things to say about your booking experience. Remember you have a referral link to share when referring your friends which earn you Travel Credits for every referred booking! Thank you for choosing TourRadar. Happy Travels! The TourRadar Team

Posted 7 years ago

“Easy to book! Was able to get exactly what I wanted for cheaper than the actual provider. Looking forward to my next trip and to booking more with TourRadar.”

Helpful Report

Posted 7 years ago

“Recently booked a trip to Egypt. Found a good variety of company's to choose from. Fast and easy booking process with easy messaging on queries. Thanks Tourradar!”

Helpful Report

Posted 7 years ago

You're welcome Kaliopi! Thank you for booking your trip through TourRadar! We look forward to helping you plan more adventures in the future! Happy Travels, The TourRadar Team

Posted 7 years ago

“Easy site and great service with queries Thanks Hamish”

Helpful Report

Posted 7 years ago

“The staff were very co-operative and happy to assist. The price was excellent and so far no problems with booking.”

Helpful Report

Posted 7 years ago

“Very nice and efficient online support to answer my many questions! Gives a very great overview of the different tours and what they include”

Helpful Report

Posted 7 years ago

“Changing prices after booking and paying a deposit is not understood. Price Fluctuations during buying is aggravating”

Helpful Report

Posted 7 years ago

Hi there, Thank you for getting in contact to advise us of your feedback in regards to your booking experience thus far. TourRadar strives to provide the utmost accuracy and up to date information on our website. We can see that through the direct connection we offer you on our platform that the operator of your tour did contact you before confirming your booking to request approval for the slight increase due to an internal flight fluctuation. We can then see that you confirmed the changes without any further questions for our team. We certainly recognize that this may have been frustrating and will be in contact to discuss this further so that we may gain more feedback surrounding your experience and facilitate a positive outcome for you. You are a very valued customer of TourRadar and we thank you for booking with us. Best regards, The TourRadar Team.

Posted 7 years ago

“Easy to use website with great deals and a variety of tour options. The staff is very responsive and helpful, I will definitely use this website again!”

Helpful Report

Posted 7 years ago

“It was easy to use and to review and book tours with as few steps as possible.”

Helpful Report

Posted 7 years ago

“Always provided me with information immediately and made sure everything was covered for us. Just as good, if not better than any travel agent.”

Helpful Report

Posted 7 years ago

“Very pleasant and knowledge staff. A unique service. Very useful computer system for communicating with TourRadar and hotels. Fin and Brigette were very good to deal with.”

Helpful Report

Posted 7 years ago

Hello Gary, Thanks for your review, it's been a pleasure assisting you with your booking! Happy Travels, The TourRadar Team

Posted 7 years ago

“Easy to use website. Having favorites to compare helped us to narrow down our choices of great tours. Easy to register. Good communications.”

Helpful Report

Posted 7 years ago

“very detailed info for each tour, competitive price”

Helpful Report

Posted 7 years ago

“Responsive to my questions”

Helpful Report

Posted 7 years ago

“Travel has never been so practical until I met TourRadar online!”

Helpful Report

Posted 7 years ago

Hello Wiwat, We're delighted to hear we've been able to simplify the way you book your travel! Have a wonderful time on tour! The TourRadar Team

Posted 7 years ago

“Ok but found as a solo traveller the single supplements were rather expensive. it took my days to find what I wanted. Did phone but was sent the wrong info. So did it myself. I am sure everything will be ok from now on.”

Helpful Report

Posted 7 years ago

Hello Marian, Thank you for your feedback. It's true that while single supplements can start from a small percentage of the twin share tour price, some tour operators require a significant additional cost from solo travellers in order to cover tour costs. We had a look through our call logs but could not find the call you're referring to I'm afraid. We're glad however, that you managed to find the perfect tour! Happy Travels, The TourRadar Team

Posted 7 years ago

“I have booked two tours using TourRadar and have recommend it to friends who have also booked tours. I have had very good experiences. The website is easy to use and the selection of tours is wide. When I have had questions or problems, the staff has been quick and helpful.”

Helpful Report

Posted 7 years ago

“Booking was easy, and a change in itinerary was made to suit us.”

Helpful Report

Posted 7 years ago

“i couldn't believe that I actually talked to people regarding my questions when I called. They answered quickly and when didn't or couldn't answer, they sent an email with our answers in an email in a very short time frame. We finally got a call from Michael in Toronto that totally helped us make our minds up. He was fabulous and guided us through the process, so thanks Michael and to TourRadar for making our choices, so much easier. Cheers Peter Talbot”

Helpful Report

Posted 7 years ago

Hello Peter, Thank you for your wonderful review! It's been a pleasure helping you book your next getaway! Happy Travels, The TourRadar Team

Posted 7 years ago

TourRadar is rated 4.5 based on 6,811 reviews