Login
Start Free Trial Are you a business? Click Here

TourRadar Reviews

4.5 Rating 6,863 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,863 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website
Anonymous
Anonymous  // 01/01/2019
“To find a good Tour was easy, but to order was rather complicated.”
Helpful Report
Posted 7 years ago
Hi there, Thank you for your review. We're glad to hear you were able to find your next trip on TourRadar.com! We'll be reaching out to you directly to understand any troubles you had placing your booking. We value your feedback and endeavour to continuously improve your booking experience. We'll be in touch! The TourRadar Team
Posted 7 years ago
“Great website, easy to navigate. Hoping reviews are accurate. Looking forward to our bookings. Post vacation review to follow.”
Helpful Report
Posted 7 years ago
Hello France, Thank you for your review. The tour reviews on our site are all written by real travellers and are the perfect compliment to searching for your prefered tour. We look forward to reading your personal account of your on tour experience upon your return! Happy Travels, The TourRadar Team
Posted 7 years ago
“Happy with the service”
Helpful Report
Posted 7 years ago
“Easy booking and save me $200.00”
Helpful Report
Posted 7 years ago
“I recently booked a Far East Tour with Tour Radar. The information provided about the tour was in great detail, excellent itinerary so travellers fully understood what was included, places included in the tour etc. They were upfront about costs and additional costs not included. Customer service so far has been excellent and I have received fast responses to all queries so far. I've yet to travel on the tour so cannot comment about that and the tour operator is not the same as the booking agent. Happy to recommend.”
Helpful Report
Posted 7 years ago
“Good website easy to use always reply to emails”
Helpful Report
Posted 7 years ago
“It was easy to filter by destination and date. I was very pleased by the quick response (within 1 hour of asking a question). The starting point of our trip was incorrectly advertised in the short title/or description, it did not match with the itinerary, but that was quickly clarified by the person answering my email. The confirmation of our booking came via email the next day. I hope the vouchers will be promptly released after payment in full and all the details (meeting points and times, hotels, etc) will be accurate.”
Helpful Report
Posted 7 years ago
Hello Monica, Thank you for taking the time to submit your review. Thanks to your feedback regarding the starting point of your tour, we've been able to have our technicians consult your tour operator as to why the information from their database has not been updated on our site and look forward to a speedy resolution! Your tour operator usually issues your final documentation including your voucher containing your confirmed hotel list, some 21 days before departure. We look forward to forwarding this to you, but if you'd like any clarification regarding the details of your tour before your vouchers arrive, please do get in touch and we'll be happy to help! Regards, The TourRadar Team
Posted 7 years ago
“I was able to find companies that offered the kind of tours I was looking for and I have actually recommended you to a friend who is wanting to plan a trip.”
Helpful Report
Posted 7 years ago
“always helpful when I have questions or problems. tour selection is very broad.”
Helpful Report
Posted 7 years ago
“I was a difficult customer. I think I emailed 15 times until I finally really booked into the third tour that I studied. The agents wrote back each time and gave me information and good explanations. The booking process itself was easy. I liked getting the small discount they advertised. So far, so good.”
Helpful Report
Posted 7 years ago
“It's great being able to search and compare so many tours on one site. Plus, earning discounts for each booking is a nice perk!”
Helpful Report
Posted 7 years ago
“Lots of choices for tours.”
Helpful Report
Posted 7 years ago
“Easy to use, easy to find tours and ask questions, large amount of information available for each tour.”
Helpful Report
Posted 7 years ago
“Agents very responsive and the website easy to Navigate. Looking forward to the trip. Will definitely recommend your services to others”
Helpful Report
Posted 7 years ago
Hello John, We're not only glad we could connect you with your upcoming tour, but that you also have such positive things to say about your booking experience. Remember you have a referral link to share when referring your friends which earn you Travel Credits for every referred booking! Thank you for choosing TourRadar. Happy Travels! The TourRadar Team
Posted 7 years ago
“Easy to book! Was able to get exactly what I wanted for cheaper than the actual provider. Looking forward to my next trip and to booking more with TourRadar.”
Helpful Report
Posted 7 years ago
“Recently booked a trip to Egypt. Found a good variety of company's to choose from. Fast and easy booking process with easy messaging on queries. Thanks Tourradar!”
Helpful Report
Posted 7 years ago
You're welcome Kaliopi! Thank you for booking your trip through TourRadar! We look forward to helping you plan more adventures in the future! Happy Travels, The TourRadar Team
Posted 7 years ago
“Easy site and great service with queries Thanks Hamish”
Helpful Report
Posted 7 years ago
“The staff were very co-operative and happy to assist. The price was excellent and so far no problems with booking.”
Helpful Report
Posted 7 years ago
“Very nice and efficient online support to answer my many questions! Gives a very great overview of the different tours and what they include”
Helpful Report
Posted 7 years ago
“Changing prices after booking and paying a deposit is not understood. Price Fluctuations during buying is aggravating”
Helpful Report
Posted 7 years ago
Hi there, Thank you for getting in contact to advise us of your feedback in regards to your booking experience thus far. TourRadar strives to provide the utmost accuracy and up to date information on our website. We can see that through the direct connection we offer you on our platform that the operator of your tour did contact you before confirming your booking to request approval for the slight increase due to an internal flight fluctuation. We can then see that you confirmed the changes without any further questions for our team. We certainly recognize that this may have been frustrating and will be in contact to discuss this further so that we may gain more feedback surrounding your experience and facilitate a positive outcome for you. You are a very valued customer of TourRadar and we thank you for booking with us. Best regards, The TourRadar Team.
Posted 7 years ago
TourRadar is rated 4.5 based on 6,863 reviews