TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,863 Reviews

91 %

of reviewers recommend TourRadar

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4.5

Based on 6,863 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Booking was very easy to use. The only issue I have found so far was the amount payable. Didnt match original quote but only different by the rounding of totals. Totals should equal. Happy that I could hold without paying so I could choose flights and then confirm my booking. Email messaging was answered quickly and promotion for discount was applied to my booking so I made an extra saving. Thank you, I appreciate very much.”

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Posted 7 years ago

“I have requested three times and have had zero follow up on my questions 1. can I add on one night hotel the night before the tour? 2. Can i get transportation pick up from the airport? PLEASE respond...I am starting to get nervous...”

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Posted 7 years ago

Hi there Ellen, Thank you for reaching out to us! We can see that you sent the operator messages to request additional services but have not received a reply. We sincerely apologise for the delay and will ensure that the operator responds to you when they reopen during their normal business hours, as they are closed through the weekend. Best regards, TourRadar

Posted 7 years ago

“I found I easy to pick the tour that included placed important for me to experience, and I received a quick confirmation response.”

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Posted 7 years ago

“Easy booking. Extra discount that made me very happy.”

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Posted 7 years ago

“I booked a tour (discover Petra 3 day tour) The website showed 10 places available . I received back an email saying my booking was "denied". No explaination just "denied" I call and inquired "WHY"was I denied. They don't know? Then Tourradar sends me a email with the comment that they have plenty of other 3 days tours. So finally I get another email saying that tour is filled up and that is why I was "denied" Great! so i go on the website to look for another 3 day tour and guess what? The "Discover Petra 3 day tour, is there, the same i wanted to book! I check the date May 2,3,4 and they show 10 available places! This is after i was "Denied" HELP! Really I am not a Bad guy Respectfully Raymond Bill”

Helpful Report

Posted 7 years ago

Hi Raymond and Mattie, Thanks for your review. We have had a look at your booking history and regret to hear that your booking request has come back declined. Please understand that we are a global company with close partnerships with tour operators around the world. As a result, we have tour operators who are responsible for manually adjusting the availability on our site for each departure. This may explain why you still see availability for your preferred departure date after having been advised it was unavailable. For clarity, upon receiving your booking request, the tour operator has subsequently declined your booking because it was no longer available. Rest assured, we have contacted the tour operator directly for an update on their available dates and will be in touch with you after this has been resolved. Regards, The TourRadar Team

Posted 7 years ago

“Good selection of tours, easy purchase online and webpage to me looks minimalist less unnecessary detail but concise.”

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Posted 7 years ago

“The ease at which I found the right tour. I had an idea of what I wanted and I flicked through until I found the tour, age appropriatness, length and time of year.”

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Posted 7 years ago

“tours and selection was very good. knowledgeable operators on the tour and price pretty good”

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Posted 7 years ago

“The website was very easy to use, very detailed in explanation of tour, any questions we had were answered promptly.”

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Posted 7 years ago

“Agent on the phone was quick to respond to inquiry.”

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Posted 7 years ago

“Good descriptions of the tours & many reviews”

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Posted 7 years ago

“TourRadar has a wide spectrum of offerings although clients will be picking from a narrower range when planning. Assistance in Planning was minimal. The call line was not manned with people that knew their tour offerings and the tour operators advice needed to be sought. Seeking advice from the Tour operators was problematic. Ended often with advice to search on line rather " we will help you get to the start of our tours and assist your onward journey when the tour is done. Big need in planning any tour. Finally despite having booked on line and spaces were available there was a long delay in confirmation with "don't book your flight yet". What this is electronic booking? Good points, on line information was good and downloadable brochures excellent.”

Helpful Report

Posted 7 years ago

Hi Neil, Thank you for your review. We're glad to hear that you liked our downloadable brochures and found the information on our website helpful. We do have a close partnership with 1000+ tour operators on our website so this does explain why we often direct travellers with itinerary-specific queries to reach out to the tour operator directly. It does look like your tour operator has been fairly responsive to your queries prior to booking. When asked about how travellers arrive into the starting city, they advised that there are trains and directed you to a specific online platform that assists travellers in finding the most efficient route to the starting point of your tour. Each tour operator that we work with does have slightly different confirmation turn around times. This is often also due to the fact that we are a global company and working with tour operators from different time zones. This tour operator did take 24 hours to confirm your booking as they needed to check with their local operations team to fully secure your spot on tour. The good news is your tour has now been confirmed. Having said that, we'll reach out to you further for more feedback on your booking experience. Regards, The TourRadar Team

Posted 7 years ago

“A lot of choice of tours plus peace of mind about choosing a trusted local tour operator. I was a little apprehensive to book a holiday online but the company is trustworthy and I found reviews I could trust about it. Having said that, I would love to give a formal feedback once our tour is completed.”

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Posted 7 years ago

Hello Christina, We're delighted to hear you've had such a positive booking experience and thank you for taking the time to share your feedback. We understand as an online marketplace, trust is of utmost importance to our customers and we're happy to have connected you with your local tour operator for your next trip. Once you've completed your tour, we'll send you an invitation to review your tour. Your tour review will them be available on the tour page on TourRadar.com for other travellers to read before they book! We always value your feedback. Happy Travels The TourRadar Team

Posted 7 years ago

“Very happy with the service it was great to talk to someone and iron out things one didn't understand totally. I can not remember the name if the lady but she was greatLoop I'm”

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Posted 7 years ago

“Excellent service from Ryan, Megan and Heidi. Kudos to all of you for a job exceedingly well done!”

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Posted 7 years ago

“Easy to search the tour and very detail which very helpful. Love it.”

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Posted 7 years ago

“All the tours in one place!”

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Posted 7 years ago

“TourRadar has not yet made me happy. In my opinion neither their website nor the Globus website are "user friendly". I have filled out the info on all four of us two times and when I finish I don't see any way to forward that info to either Globus or TourRadar-both of whom want it.There is NO way an 80 year old person could take one of your tours as they would never be able to figure out your websites.”

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Posted 7 years ago

Hi Leslie, Thank you for your review. We can see that you have successfully completed all of the required passenger details on your booking page, so there is no further action required from you at this time; we will forward your details to Globus on your behalf. One of our helpful customer support agents will follow up with you shortly to see if there is anything else we can assist you with or to address any concerns you may have. We look forward to speaking to you soon! Kind regards, TourRadar

Posted 7 years ago

“Excellent website. All the information you need is there. Further questions are replied to very quickly . I will surely use again”

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Posted 7 years ago

“The site was easy to use and the people were responssive.”

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Posted 7 years ago

TourRadar is rated 4.5 based on 6,863 reviews