TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,847 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,847 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“I had very special needs regarding my trip. The staff members were able to accommodate my unusual request enabling my wife and I to make this special trip.”

Helpful Report

Posted 7 years ago

“Perfect Service. Good prices. All tours easy to find”

Helpful Report

Posted 7 years ago

“Did not make me happy”

Helpful Report

Posted 7 years ago

Hi Bruce, Thank you very much for taking the time to leave us a review. We can see that you have booked with us a couple of times and opened several other inquiries. It is our highest intention to provide our passengers with the best possible customer service. We are very interested in learning more about your experiences and will be in touch via a phone call to discuss these further with you. We look forward to speaking with you. Best regards, The TourRadar Team.

Posted 7 years ago

“PLEASANT AGENT, ASKING QUESTIONS ABOUT THE 15 DAY RIVER CRUISE IN EUROPE WAS GREAT. SHE EXPLAINED IN A MANNER THAT WAS NOT OVERWHELMING TO ME. SO I MADE A BOOKING, BECAUSE OF THE SEVICE AND THOUGHFULLNESS. THANK YOU TOUR RADAR...I WILL RECOMMEND TO MY FRIENDS.”

Helpful Report

Posted 7 years ago

“Easy to use, wealth of tours, excellent prices!”

Helpful Report

Posted 7 years ago

“This is the second tour we've booked with TourRadar. The website is well designed. There is a wide offer of tour operators and worldwide tours at different price points. The communication with tour operator of your choice is easy and tracked in one place. We hope that our upcoming trip is as successful as the one we took last year. I recommend TourRadar to all my friends.”

Helpful Report

Posted 7 years ago

Hello Svetlana, We're really happy to hear you're enjoying booking your trips on TourRadar.com! You've likely noticed some improvements to the site from when you booked your first tour as we're always hard at work to make things better for you. We hope you have a wonderful time on your next tour and encourage you to continue sharing the site with your friends! Happy Travels, The TourRadar Team

Posted 7 years ago

“Easy and fast”

Helpful Report

Posted 7 years ago

“Signing up for the tour was fast and easy! Great discounts for November. I am in the process of getting my passport (didn't know I would need it this fast), but Gerhaine at ExPat Explore and Kimberly at TourRadar assured me that my tour is booked and confirmed. So now, I'll just have to wait and see if they honor that or I'm in for a nasty surprise along the way. I hope it's the first option! Kimberly was very friendly and professional when I talked to her and Gerhaine's email was very nice and professional. If this all goes well, I won't hesitate to recommend TourRadar to my friends! I live in a retirement community and we travel a LOT!”

Helpful Report

Posted 7 years ago

“The initial information and sign up process was good However getting additional information has been slow and I have been waiting over 4 days to receive a response from my latest questions!!”

Helpful Report

Posted 7 years ago

Hi there, Thank you very much for taking the time to leave us a review. We are glad to hear that you enjoyed your booking experience and that you were able to find a suitable tour. We have reviewed your booking and can see that you had left a question for the tour operator who has now responded to you directly and also apologised for the delay. Each tour operator that we work with does have slightly different response turn around times which can often be based on where they are located in the world. It appears that there may have been a slight delay due to their staff not being in over the weekend. The TourRadar team will always endeavour to ensure that the tour operator responds to you in a timely manner. We will of course pass this feedback onto your tour operator to review as well so that we can continue to provide you with a positive booking experience up until your tours departure. Thanks again for booking with TourRadar. Happy Travels, The TourRadar Team.

Posted 7 years ago

“Really quick booking and confirmation :D so happy”

Helpful Report

Posted 7 years ago

“I did not have my reference number ready, so they were able to match my phone call up with the booking. Also no extra costs for using a credit card over the phone was a nice thing, some travel agents charge a percentage rate fir use of credit cards, Cruise Guru. Cruise 1st, and maybe others.”

Helpful Report

Posted 7 years ago

Hello Sharon, Thanks for your feedback! You're absolutely right - when booking with TourRadar we charge no booking or credit card fees, which leaves more money in your pocket to enjoy while you're abroad! Have a wonderful time on your cruise! The TourRadar Team

Posted 7 years ago

“easy access, many options, quick response to all questions raised!”

Helpful Report

Posted 7 years ago

“Had no difficulties.”

Helpful Report

Posted 7 years ago

“My messages went unanswered after my tour was confirmed. Very disappointed with the service render by u guys. Wont recommend n will not book any tour thru tourradar.”

Helpful Report

Posted 7 years ago

Hi Chee Meng, Thank you for your review. We have had a look at your booking and regret to hear that you feel disappointed by our service. Due to the high number of inquiries we are currently receiving, it is taking us a bit longer than usual to respond to all inquiries. We would like to remind you that we are available to assist 24/7 via phone and live chat, so for all urgent inquiries, we kindly ask that you contact us via phone or live chat. Whilst we endeavour to answer all messages as quickly as possible, please understand that your booking page is not a live messaging system, so it may take time for us to get to your messages and respond to them. We will follow up with you via your booking page shortly. Thank you for you continued patience, and thank you for choosing TourRadar! Best regards, The TourRadar Team

Posted 7 years ago

“-Easy to book a tour -Reliable -Builts the connection to the operator”

Helpful Report

Posted 7 years ago

“Tours look great for the price and lots of dates to choose from”

Helpful Report

Posted 7 years ago

“We purchased a great deal to Thailand & Laos with TourRadar. Really looking forward to our tour.”

Helpful Report

Posted 7 years ago

“It turned out so easy! I just persevered😊I cant wait to see Morrocco and hopefully Spain👍😊🌎🇲🇽”

Helpful Report

Posted 7 years ago

“Ashley was very friendly and helpful.”

Helpful Report

Posted 7 years ago

“So far so good!!! I was little nervous about booking a tour online and have phoned the support number on three occasions to ask questions....every time I got a very helpful person who answered all of my questions. Im excited for my trip!!!!”

Helpful Report

Posted 7 years ago

Hello Leeanne, Thank you for taking the time to write your review. We understand that many people who go on tours might not be confident booking online at first, which is precisely why we're here for you via phone or online chat 24/7 - all the way! The truth is that booking travel of all kinds is moving online, and there are many benefits to booking with TourRadar; not least our no booking fees policy and 24/7 support - no matter where you are in the world! Thanks for choosing to book with TourRadar Leeanne. We hope you have a wonderful time on your tour and look forward to having you back! Happy Travels, The TourRadar Team

Posted 7 years ago

TourRadar is rated 4.5 based on 6,847 reviews