TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,863 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,863 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Easy to use, wealth of tours, excellent prices!”

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Posted 7 years ago

“This is the second tour we've booked with TourRadar. The website is well designed. There is a wide offer of tour operators and worldwide tours at different price points. The communication with tour operator of your choice is easy and tracked in one place. We hope that our upcoming trip is as successful as the one we took last year. I recommend TourRadar to all my friends.”

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Posted 7 years ago

Hello Svetlana, We're really happy to hear you're enjoying booking your trips on TourRadar.com! You've likely noticed some improvements to the site from when you booked your first tour as we're always hard at work to make things better for you. We hope you have a wonderful time on your next tour and encourage you to continue sharing the site with your friends! Happy Travels, The TourRadar Team

Posted 7 years ago

“Easy and fast”

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Posted 7 years ago

“Signing up for the tour was fast and easy! Great discounts for November. I am in the process of getting my passport (didn't know I would need it this fast), but Gerhaine at ExPat Explore and Kimberly at TourRadar assured me that my tour is booked and confirmed. So now, I'll just have to wait and see if they honor that or I'm in for a nasty surprise along the way. I hope it's the first option! Kimberly was very friendly and professional when I talked to her and Gerhaine's email was very nice and professional. If this all goes well, I won't hesitate to recommend TourRadar to my friends! I live in a retirement community and we travel a LOT!”

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Posted 7 years ago

“The initial information and sign up process was good However getting additional information has been slow and I have been waiting over 4 days to receive a response from my latest questions!!”

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Posted 7 years ago

Hi there, Thank you very much for taking the time to leave us a review. We are glad to hear that you enjoyed your booking experience and that you were able to find a suitable tour. We have reviewed your booking and can see that you had left a question for the tour operator who has now responded to you directly and also apologised for the delay. Each tour operator that we work with does have slightly different response turn around times which can often be based on where they are located in the world. It appears that there may have been a slight delay due to their staff not being in over the weekend. The TourRadar team will always endeavour to ensure that the tour operator responds to you in a timely manner. We will of course pass this feedback onto your tour operator to review as well so that we can continue to provide you with a positive booking experience up until your tours departure. Thanks again for booking with TourRadar. Happy Travels, The TourRadar Team.

Posted 7 years ago

“Really quick booking and confirmation :D so happy”

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Posted 7 years ago

“I did not have my reference number ready, so they were able to match my phone call up with the booking. Also no extra costs for using a credit card over the phone was a nice thing, some travel agents charge a percentage rate fir use of credit cards, Cruise Guru. Cruise 1st, and maybe others.”

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Posted 7 years ago

Hello Sharon, Thanks for your feedback! You're absolutely right - when booking with TourRadar we charge no booking or credit card fees, which leaves more money in your pocket to enjoy while you're abroad! Have a wonderful time on your cruise! The TourRadar Team

Posted 7 years ago

“easy access, many options, quick response to all questions raised!”

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Posted 7 years ago

“Had no difficulties.”

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Posted 7 years ago

“My messages went unanswered after my tour was confirmed. Very disappointed with the service render by u guys. Wont recommend n will not book any tour thru tourradar.”

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Posted 7 years ago

Hi Chee Meng, Thank you for your review. We have had a look at your booking and regret to hear that you feel disappointed by our service. Due to the high number of inquiries we are currently receiving, it is taking us a bit longer than usual to respond to all inquiries. We would like to remind you that we are available to assist 24/7 via phone and live chat, so for all urgent inquiries, we kindly ask that you contact us via phone or live chat. Whilst we endeavour to answer all messages as quickly as possible, please understand that your booking page is not a live messaging system, so it may take time for us to get to your messages and respond to them. We will follow up with you via your booking page shortly. Thank you for you continued patience, and thank you for choosing TourRadar! Best regards, The TourRadar Team

Posted 7 years ago

“-Easy to book a tour -Reliable -Builts the connection to the operator”

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Posted 7 years ago

“Tours look great for the price and lots of dates to choose from”

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Posted 7 years ago

“We purchased a great deal to Thailand & Laos with TourRadar. Really looking forward to our tour.”

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Posted 7 years ago

“It turned out so easy! I just persevered😊I cant wait to see Morrocco and hopefully Spain👍😊🌎🇲🇽”

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Posted 7 years ago

“Ashley was very friendly and helpful.”

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Posted 7 years ago

“So far so good!!! I was little nervous about booking a tour online and have phoned the support number on three occasions to ask questions....every time I got a very helpful person who answered all of my questions. Im excited for my trip!!!!”

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Posted 7 years ago

Hello Leeanne, Thank you for taking the time to write your review. We understand that many people who go on tours might not be confident booking online at first, which is precisely why we're here for you via phone or online chat 24/7 - all the way! The truth is that booking travel of all kinds is moving online, and there are many benefits to booking with TourRadar; not least our no booking fees policy and 24/7 support - no matter where you are in the world! Thanks for choosing to book with TourRadar Leeanne. We hope you have a wonderful time on your tour and look forward to having you back! Happy Travels, The TourRadar Team

Posted 7 years ago

“I booked a package 6 days detox at Selina Manuel Antonio and the hostel wasn’t aware of this. I am still waiting. Also they didn’t received the payment while I already been charged and asked me to pay! I am still there it is my first night and doesn’t know where my money is. Moreover the price mentionned on the website is not correct i paid more! I want to be refund at least some part of the package.”

Helpful Report

Posted 7 years ago

Hi Alida, Thank you very much for taking the time to write us a review, even whilst you are on tour. We can see that a member of our customer relations team has been in touch with you directly and that the hostel successfully located your booking and checked you in. We would like to clarify that the operator sells this tour in US dollars, which we converted to Canadian dollars for you. Currently, the US dollar is worth more than the Canadian dollar as per market exchange rates, so you paid the equivalent amount in Canadian dollars. We will continue to have our customer relations team communicate with you directly to ensure that the rest of your tour goes smoothly. Thanks for choosing TourRadar, and happy touring! Best regards, The TourRadar Team

Posted 7 years ago

“The site provided multiple options and I was able able to find a highly recommended tour that fits our time frame and budget as well as our requirements for itinerary.”

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Posted 7 years ago

“Your supplier Europamundo was incompetent. I purchased an extra night post tour and paid for it but yet they kept asking if I needed an extra night. This made me wonder if they would reserve the hotel stay and whether they would ask me to pay again. More importantly it made me wonder what the tour would be like if they couldn’t manage a simple issue like this.”

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Posted 7 years ago

Hi Frank, Thank you for your review! We can see that you have recently been in touch with one of our team members who has since reached out to the operator to ensure that pre-tour accommodation gets added to your booking accordingly. We always ask our operators not to add additional services to bookings until they receive written confirmation from the passenger that he or she accepts the quoted amount. Since one of our agents added this to your booking via your verbal confirmation on the phone, the operator wanted to be absolutely sure before proceeding to book your pre-tour accommodation. We sincerely apologise for any inconvenience this has caused and will follow up with you shortly via your booking page. Best regards, The TourRadar Team

Posted 7 years ago

“Great to be able to book a trip quickly without too much hassle. My only issue is that I couldn't book the trip just for me & my friend couldn't book just for them. I had to book for both of us to be able to share the room. We would have liked to be able to play separately as we are in different countries and currencies.”

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Posted 7 years ago

Hello there, Thank you for your feedback! It's easy to understand you and your travel partner would prefer to book separately, and it's actually something we offer :) On the booking page for the tour you've chosen, you're able to select 'twin share' as a solo traveller, then enter the name of the person you're travelling with so we know to link your bookings. Now that you're booked together on the same booking, you might also find it useful to know that you also have the option to pay your balance in instalments. What that means, is you can have your travel partner upload their payment details to your booking and manually process the amount they wish to contribute. If you need any help at all separating the payment for your booking, our Travel Experts are available 24/7 by phone or online chat and will be more than happy to guide you through! Thanks for choosing TourRadar! The TourRadar Team

Posted 7 years ago

TourRadar is rated 4.5 based on 6,863 reviews