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TourRadar Reviews

4.5 Rating 6,811 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,811 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 18th December 2024
Kerry
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 16th May 2024
There
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Anonymous
Anonymous  // 01/01/2019
i thought the web page was very user friendly !
Helpful Report
Posted 6 years ago
The website is easy to use. The chat is very helpful to sort out all doubts before choosing the tour I have already recommended TourRadar to my son and my friends
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Posted 6 years ago
good discount easy to use
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Posted 6 years ago
Easy to clarify issues with assistants by phone and easy to book on the website
Helpful Report
Posted 6 years ago
What is it that every one of your emails almost kills outlook????? Otherwise service ok but follow up a bit on/off
Helpful Report
Posted 6 years ago
Hello Jacqueline, We're sorry to hear you are also experiencing problems with our emails being opened in Outlook. We truly apologise for any inconvenience and frustration this may be causing. We assure you we are working hard to fix this issue and suggest in the meantime that perhaps you consider either accessing your emails through a different method (web) or getting in touch so we can facilitate a change to the email address associated with your account. Best Regards, The TourRadar Team
Posted 6 years ago
Bookin was very easy.
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Posted 6 years ago
I found quite straightforward the booking procedure.
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Posted 6 years ago
TourRadar was awesome!! They answer my questions the same day. Cristina provided me with detail explanation of the tour that I was interested and she was so nice about it..I could tell that her interest in my questions was genuine! Tour is booked and we are so excited! Will definitely use them again!
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Posted 6 years ago
You provided with a very straight forward to find out the best tour for us (through filtering the massive amount of data available). Booking was easy! Excellent experience!
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Posted 6 years ago
The site is very well done, clear and informative. Hope the tour operators you sell are as diligent.
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Posted 6 years ago
I was very satisfied with the help of your personnel.....
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Posted 6 years ago
We got a good price for the tour we wanted and we received confirmation within the time promised.
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Posted 6 years ago
I had a very positive experience recently booking a trip with TourRadar. The consultants couldn't be more friendly and helpful, the price was competitive, lower than any others and there was no surcharge for paying with amex! Would highly recommend this on-line service provider.
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Posted 6 years ago
Best servic
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Posted 6 years ago
This is not the first time I book through tourradar. Usually booking is easier. This time I paid the tour fee and filled all the required info with flight details and passport number but the tour operator still did not send me my travel voucher.
Helpful Report
Posted 6 years ago
Hi Saria, Thank you for taking the time to write us a review. We have had a look at your booking and can see that the operator mentioned that they will send your tour vouchers once they have a copy of your passport. Whilst you did provide the details of your passport, this is not sufficient, as some countries legally require operators to provide an actual passport copy to secure certain services within your tour. We hope that helps! Kind regards, The TourRadar Team
Posted 6 years ago
The website was easy to use; it was pleasant to deal with the tour guides, the instructions were clear.
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Posted 6 years ago
ease of booking was excellent. Price was great. Now looking forward to the trip!
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Posted 6 years ago
I did it over the phone so didn't have to deal with the web site. Now I need further info about the obligatory trip insurance.
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Posted 6 years ago
Hi Alison, Thank you for your review. We are glad to hear that you received the assistance you needed via phone. One of our agents has sent you the necessary information for how to purchase travel insurance on your booking page. We hope that helps! If you need anything else, please do not hesitate to get in touch. Kind regards, The TourRadar Team
Posted 6 years ago
I booked a Stray New Zealand Tour and Jess from the team was very helpful in giving me some additional information I required to understand the trip in further detail. I have recently booked this trip and cannot wait to begin the adventure!
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Posted 6 years ago
Very nice experience. Continuous communication is there. Definitely recommend to my group.
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Posted 6 years ago
TourRadar is rated 4.5 based on 6,811 reviews