TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,877 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Clear explanations of details of the tour”

Helpful Report

Posted 8 years ago

“It is nice to be able to browse lots of different types of tours and to see what is supposed to be their availability (but apparently is, in reality, only an imagined availability) at the same time. It does help with the comparisons, and it is also nice that TourRadar appears to process the funds in USD.”

Helpful Report

Posted 8 years ago

Hi Stephanie, We're glad to hear our site made it easy for you to select and book your tour. Thank you for the positive feedback. Our website displays prices based on your location so you're absolutely right, we accept USD for bookings made in the USA. We definitely understand the importance of having accurate availability displayed on our site. This is why we've worked hard with our partners to offer our customers live availability on most tours. It's not uncommon, however, for tour operators to need to check their own availability when the tour is almost fully booked. The good news is, your date change request has been successful so you can continue planning your trip! Congratulations from the team here at TourRadar and we hope your honeymoon is everything you dream of! Happy Travels, The TourRadar Team

Posted 8 years ago

“Would like option to pay for whole tour at once, and more clarity over use of debit cards, and option to add pre night with booking, and heads up of confirmation waiting time, but rates were good”

Helpful Report

Posted 8 years ago

Hi there, Thank you for sharing your feedback. We're glad we could offer you a great price on your tour and that it was confirmed within just one hour. Many of the tours on our site offer instant confirmation, however, when a tour is in high demand, this is not always possible. You have highlighted some really great suggestions for new features on our site, some of which, we are already working on! Many answers to your questions can also be found in our help centre though we can see our support team were able to answer all of your questions too. Have a great time on your tour! The TourRadar Team

Posted 8 years ago

“Right now I am not ready to say much as I have left twice the same message for Karni (re 10 days in Rajasthan) and I am still waiting for a reply : I cannot complete the confirmation form as I am not planning to buy my travel insurance at this stage since I will only travel in September. I want to know if it is ok? Also I mentioned that I cannot complete the part re the date of issue and expiry of my passport. The dates entered are the wrong ones, surely I need to fix that. Thanks for helping me to solve those little issues.”

Helpful Report

Posted 8 years ago

Hello Monique, Thanks for your feedback. We can see the operator of your booked tour already responded to your questions in your booking conversation thread, which is great! They are located in a different time zone to you which might explain the couple of hours delay. Our support team have also, been in touch to clarify the points regarding your personal details and your question about travel insurance. So, you're all set, Monique! We hope you have a wonderful trip and don't forget our team is available to you 24/7, should you need any further help. Happy Easter! The TourRadar Team

Posted 8 years ago

“They are very accommodating and ensure that all your questions are answered.”

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Posted 8 years ago

“Quick and easy to book! I appreciated the reviews for each tour I was interested in-gave me a better idea of which one to book. I also paid much less than what I would have paid if I booked directly.”

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Posted 8 years ago

“Found a good tour we hope”

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Posted 8 years ago

“Great information, called to ask a question, the lady I talked to was very helpful. I can't want to go!”

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Posted 8 years ago

“The site is very easy to navigate and was in contact with folks regarding my tour same day! The chat feature is great!”

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Posted 8 years ago

“Booked a Boston tour 6 months ago and already purchased airfaire. Tour Radar calls yesterday to inform me the tour has been cancelled and that we have to go a month later. No! That does NOT work. Horrible wait time on the phone (30+minutes to even get a human!) I would never book with them. RICK STEVES IS THE BEST”

Helpful Report

Posted 8 years ago

Hello there, We were also very sad to hear your tour had been withdrawn from operation by the tour operator. This is not an experience we want for any of our customers and we understand the disruption this causes to your travel plans. Unfortunately, we have any control over this happening. The decision to withdraw a tour is made by the company operating the tour and usually, due to insufficient participants. We want to assure you as touring experts, that it is a rare occurrence and when it does happen, we are here to support you. We also outline in our written correspondence that we do not recommend you book your flights until your trip is guaranteed to depart, so in the rare case that the trip is withdrawn, you have some more flexibility to find alternatives, which our support team will reach out to assist with. On this occasion, the few alternatives our travel experts offered you, were not suitable for you and so we have processed a full refund as per the operator's terms and conditions at your request. We also appreciate your feedback regarding the call waiting time you experienced today and apologise for your time in the call queue. This is an element of your experience we are constantly working to improve, however, peak times, unfortunately, can occur. We hope you manage to visit your dream destination this year and enjoy a wonderful tour. Happy Travels, The TourRadar Team

Posted 8 years ago

“Great selection of tours, easy to use and understand, well organised”

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Posted 8 years ago

“Website easy to use”

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Posted 8 years ago

“There was a good selection of tour options for the area I am planning travel. The booking process was fairly easy and the response time for confirmation was very quick. However, I did find it a bit disconcerting that there was reference to health insurance ‘being required’ and when I went to get a quote was told there was nothing available in Ontario. I do have personal coverage so that part is not a concern. Once I received confirmation it was a bit confusing whether I was talking to someone from TourRadar when I asked a question, or the tour company Europemonda. They were quick to sort it out for me though. All in all, it was an easy process and the prices were quite reasonable.”

Helpful Report

Posted 8 years ago

Hello David, We're happy to hear you found your trip of a lifetime on TourRadar.com and thank you for your positive feedback on the usability of our site. While we strongly recommend all travellers are covered by travel insurance while they are abroad, the requirements for this insurance varies from one tour to the next, as outlined by the tour operators. We're happy to hear your existing coverage meets the minimum requirements for your tour however still recommend you are covered for things like theft, delayed flights, emergencies etc; which a good travel insurance policy will cover you for. You've chosen a wonderful tour and you're in great hands with our trusted partner, Europamundo. Have a wonderful trip and we look forward to hearing all about your experience upon your return! Happy Travels! The TourRadar Team

Posted 8 years ago

“I've been asking a question about my tour that's very important to us and they just don't get back to me with the answer as if they are deliberately ignoring it.”

Helpful Report

Posted 8 years ago

Hello Nathan, Thank you for offering your feedback. We assure you that our support team works very hard to provide timely responses to our valued customers and apologise for the delayed response to your most recent question. We have already been in touch with you directly and the good news is, you request has been confirmed! We also invite you to get in touch by phone and online chat where our support team is available 24/7 and always happy to help. Thanks again for taking the time to share your feedback. We look forward to offering you an improved experience in the future. Happy Travels! The TourRadar Team

Posted 8 years ago

“I will be travelling with my sister and each time we asked a question we got satisfaction”

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Posted 8 years ago

“Up to date you have rapidly answered my questions and offered me advice for my booking,it gives me a good feeling for my tour that everything will go well. Thank you”

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Posted 8 years ago

“Ease of use.”

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Posted 8 years ago

“Website is very user friendly. Easy to filter and review lots of different tours and was great to then liaise directly with tour operator.”

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Posted 8 years ago

Hello Deanna, Thank you for your positive feedback! Filtering your search results on TourRadar certainly is the best way to find the tour which is perfect for you! Our mission is to make booking your tour easy, so you can get on with getting excited about your trip! We're glad you've had a positive experience on our site and thank you again for taking the time to share it. Happy Travels! The TourRadar Team

Posted 8 years ago

“Dealing with TourRadar was easy. I had a couple of queries I needed answers to before I could book. They contacted the tour provider and both got back to me quickly. Great working with TourRadar to book my tour. Thanks!”

Helpful Report

Posted 8 years ago

Hello Rose, It's a pleasure working with you too! We love sending people on adventures of a lifetime. There is just so much of the world to explore! We're delighted to hear you enjoyed booking your tour on TourRadar.com and that you found our support team helpful. Making your tour booking easy is exactly what we are here for. Thank you for your feedback, Rose. Have a wonderful time on your tour and don't forget to tell us all about it when you get back! Happy Travels, The TourRadar Team

Posted 8 years ago

“Very easy to book great selection of tours at great prices”

Helpful Report

Posted 8 years ago

TourRadar is rated 4.5 based on 6,877 reviews