TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,875 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,875 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 5th November 2026

Manuel

TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Customer Service Sabine is very helpful and accomodating”

Helpful Report

Posted 8 years ago

“Still waiting to go to Rio for Carnival. Meanwhile agents from TourRadar have provided all the info and links I requested and have been most detailed and responsive in replying to my questions. 😄👍”

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Posted 8 years ago

“Very helpful and prompt. Easy to use and will certainly use TourRadar again and recommend TourRadar to anyone.”

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Posted 8 years ago

“So far the online service has been exceptional.”

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Posted 8 years ago

Hi Simone, Thank you for your feedback. We pride ourselves on the knowledge and professionalism of our Travel Experts and are glad you've been able to reap the benefits! Have a great time on your next adventure and we hope to see you again soon! Happy Travels, The TourRadar Team

Posted 8 years ago

“Easy to use, but paid deposit and heard nothing about the tour..... accomm etc etc. have had heaps of information since I first booked... lots of links as well.. thanks so much looking forward to our adventure”

Helpful Report

Posted 8 years ago

Hi Andrea, Thanks for booking your trip on tourradar.com. We're pleased to hear you found the site easy to use! Regarding the details of your tour, we suspect your confirmation email might have bypassed your inbox! We sent you an email with two documents attached upon confirmation of your booking, outlining the details of your tour, along with instructions for what you need to do next and an invoice. Perhaps this email might be in your junk/spam folder? We're online and here to help 24/7, so if you need a hand with anything at all, please don't hesitate to get in touch! Happy Travels! The TourRadar Team

Posted 8 years ago

“Very responsive”

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Posted 8 years ago

“They answered the phone and if they couldn’t, the chat service was just as helpful”

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Posted 8 years ago

“The person I spoke with was very helpful and efficient and helped me secure the booking and a discount due to previous bookings with TourRadar.”

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Posted 8 years ago

“The great selection of tours, duration and destination made booking my trip almost too easy. The customer service is amazing.”

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Posted 8 years ago

Hi Sheena, Thank you for your great feedback! It sounds like you were able to use the filters on our site to find just what you were looking for! Also, a big thanks from our Travel Experts for your compliments on their service. Wishing you happy travels and thanks again, for choosing TourRadar! The TourRadar Team

Posted 8 years ago

“Although confusing at times, every question I had was answered in a timely and professional manner. It was important in order to make an informed decision on which company would provide the best value for our river cruise next year. If the cruise is as good as the service I received online, my husband and I will be greatly pleased. Thank you for your fine service.”

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Posted 8 years ago

“Great price & wonderful fast service to book flights; better price than other sites.”

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Posted 8 years ago

“Easy to compare tours”

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Posted 8 years ago

“Tour radar respond with minutes of you making any question. They are very friendly and know their job well and booking with them was easy and efficient. I felt very comfortable booking for all my family. Yes I have already recommended them to other relatives and friends .”

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Posted 8 years ago

Hi Bernadette, Wonderful to hear you've enjoyed booking your next family trip with us on tourradar.com! With all that positive feedback, we hope you're making use of our referral program to help you save even more on your next trip! Happy Travels, The TourRadar Team

Posted 8 years ago

“My questions was answered promptly and accurately from your staff.”

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Posted 8 years ago

“They seem to have the best prices ... A great variety of tours...”

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Posted 8 years ago

“It provides information on several agencies for a particular destination under the same "roof".”

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Posted 8 years ago

“Very accessible customer friendly website.We found the staff very helpful and clear in their Information very helpful and friendly. Very pleased all round”

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Posted 8 years ago

“Everyone has been very kind and helpful.”

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Posted 8 years ago

“Good range of trips Easy to use app Confirmed quickly when booked”

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Posted 8 years ago

“TourRadar always provides efficient and professional service to me when I approached them.”

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Posted 8 years ago

TourRadar is rated 4.5 based on 6,875 reviews