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TourRadar Reviews

4.5 Rating 6,847 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,847 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
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About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
Glenn the tour guide was awesome
Helpful Report
Posted 7 years ago
I did my first tour with Travel Talk in August which was my first tour i have actually done, in saying that I wasnt too sure on what to expect. Did the Egypt and Jordan discovered by nile cruise. Egypt was with guide Adham, very knowledgeable and interesting tour guide, he always kept everyone on their feet and smiling ;) especially managing such a big group. I was very pleased with all that he shared with us, as it was unbiased and allowed us to think for ourselves when visiting ancient sites, very thought provoking ! Had tour guide Will (Wael) on the Nile cruise, a very quite and deep human being, would always make time for us and join us till late hours of the night sharing his perspective and great knowledge. In Jordan we had Raed, such a live and energetic person, havnt met anyone quite so open minded and passionate, he definitely had alot of interesting things to say and would take good care of us (including sharing delicious sweets every day) The entire tour was enjoyable, I would do it all over again tomorrow :)))) There are a few things I can complain about but looking back I wouldn't change a thing. It was amazing and definitely an experience . X
Helpful Report
Posted 7 years ago
I just made the booking. So far things are good. I wouldn't be able any other comments at this stage.
Helpful Report
Posted 7 years ago
The people on the phone have been nice enough. But, I don't like you email messaging system in general and in particular an email in the string has been attributed to me that I am 99% sure I did not write. Combined with your email system this has caused particular confusion. It is annoying, has taken up my time and has not yet been resolved to my satisfaction.
Helpful Report
Posted 7 years ago
Hi there, Thank you for your feedback and our sincere apologies for the confusion regarding your message thread. We're happy to confirm that the issue has been fixed. If you can offer us any further feedback on how we can improve our email communication, we'd be grateful, as every little bit of feedback helps us to keep improving your TourRadar experience! Kind Regards, The TourRadar Team
Posted 7 years ago
Suitable tour on suitable dates -
Helpful Report
Posted 7 years ago
what i was looking for visit europe i got on this tour radar
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Posted 7 years ago
The website is easy to handle and has lots of possibilities to filter results.
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Posted 7 years ago
The response to my inquiry was prompt and helpful. The staff did everything they could to meet our expectations. Without reservation I recommmed this tour group. Laurie Small
Helpful Report
Posted 7 years ago
It is too bad there is no 6 or 8 star rating available. 5 isn't really good enough for TourRadar. This enterprise surpasses even the most stringent, high-bar criteria for excellence of customer service. These people are consistently, constantly, on top of your tour itinerary, where you are are in the process, your current status and your situation, they answer the phone on the 2nd or 3rd ring, I'M NOT KIDDING, nd when they pick up they already know who you are, what your tour and status is, and they instantly produce precise answers and solutions to your questions or problems in a matter of seconds. I don't know who the competition is for this outfit but my advice to them is, give up. Go find another line of business. You will never catch up with the platinum customer service these people provide.
Helpful Report
Posted 7 years ago
The website was quite USER FRIENDLY, which is important to me. I got a quick confirmation and response.
Helpful Report
Posted 7 years ago
I was able to obtain info on many tours and secure a reservation with small deposit. Guaranteed departures clinch the deal.
Helpful Report
Posted 7 years ago
Very prompt and good details provided. Questions answered well! Tours brochures are easy to download. Helpful suggestions for adjustments of flights. Need more hotels details. Thank you.
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Posted 7 years ago
Once I realised that the personal details forms had to be submitted individually everything was good.
Helpful Report
Posted 7 years ago
Easy and effective user interface. Vast number of tour operators.
Helpful Report
Posted 7 years ago
The people from TourRadar answered all my questions quickly and effectively. My plans are complete for our nine day tour to Cuba,
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Posted 7 years ago
You helped us find the trip we wanted at the price we wanted.
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Posted 7 years ago
the information about the trips
Helpful Report
Posted 7 years ago
I had never heard of Tour Radar brforer doing this search for a vacation in Morocco. To my pleasure I learned that Tour Radar provides tours in a wide variety of locations hroughout the world. After familiarizing myself with the site I found it easy to use. When I learned how to locate the actual tour operator I looked up their site and found Tour Radar's price was considerably less. This was a definite plus. I will definitely use Tour Radar's site for the next tour I take for both booking and comparative purposes. The only problem I have had to date is obtaining a trip brochure from Check in Morocco. Their PDF version of the brochure appears to not be compatible with my computer. My granddaughter is visiting us today and hopefully she can resolve the problem.
Helpful Report
Posted 7 years ago
Booking is not recommended or is not easy for those who are NOT COMPUTER SAVVY ! I suggest that you should have a live person available for booking. Thank you for listening.
Helpful Report
Posted 7 years ago
Hello there, We're sorry to hear you had difficulty booking your trip! Any further information you can offer us about the difficulty you had would be useful for us to understand how we can improve your booking experience. It's also useful to note that our customer support team is online and available 24/7 both via online chat and by phone. Should you need assistance at any time before, or after booking, or prefer to book your tour over the phone, we'll be more than happy to help you! Happy Travels, The TourRadar Team
Posted 7 years ago
Sorted out my problem in just a few hours and also confirmed by telephone that the vouchers should be in my inbox which they were. I will certainly book with you again
Helpful Report
Posted 7 years ago
TourRadar is rated 4.5 based on 6,847 reviews