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TourRadar Reviews

4.5 Rating 6,875 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,875 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
“Easy to compare many tour options”
Helpful Report
Posted 8 years ago
“I booked the Egypt Jordan and Israel tour. All my questions were promptly addressed by Walaa the agent in Egypt. He also facilitated by making several other recommendations to enhance the tour. I now look forward to the tour.”
Helpful Report
Posted 8 years ago
“Ludivine was excellent in responding to my requests so promptly, and over the weekend too. I feel I made the right choice to join this tour already. I am from Singapore and so just surfed the net and felt this tour would be good for me.”
Helpful Report
Posted 8 years ago
“Answering multiple questions with respect and consideration. Offering a better rate. Responding to my suggestion the rate offered wasn’t expressed in exact dollar terms and correcting it. Easy to use interactive screen.”
Helpful Report
Posted 8 years ago
“The website was easy to use The tours are detailed which made choosing easy Haven’t been on trip yet but booking was easy through tour radar”
Helpful Report
Posted 8 years ago
“Very easy to book the tour to India online - Rajasthan Experience. The website was easy to manoever through to get all pertinent information about the tour. Live advice by telephone was very helpful.”
Helpful Report
Posted 8 years ago
“Amazing, prompt service--even when we are all in different time zones! Could not ask for more! Communication couldn't be better.”
Helpful Report
Posted 8 years ago
“It was very easy to use and had amazing offers. Also the team was very friendly and always tried their best to help.”
Helpful Report
Posted 8 years ago
“You have a great range of tours and you office staff are excellent (I dealt with about 6 of them). However, the booking process was a nightmare because your tour operators do not keep information up to date. I tried to book on at least 7 or 8 different tours but was declined for all of them as they were either full - even though the ad showed they had lots of places available, not now running - though they were still on the website. One member of your staff even rang operator straight away and was told tour still available with lots of places - I'd tried to book onto the tour just before her call but still not declined. The tour operators also gave conflicting information about why I was being declined. Also, sometimes the responses were coming the following day which in the end cost me a lot of time. It wasn't a great experience and I'm lucky I had time to set next to a computer for a few days trying to organise things.”
Helpful Report
Posted 8 years ago
Hello Paul, Thank you for taking the time to offer your feedback. It looks like you've been rather unlucky on this occasion and we apologise for the frustration you've had booking your trip. This is certainly not the standard of booking experience we strive to offer. We have identified the core issue and will be working with the relevant operators to improve the experience of booking their trips moving forward. We hope you have an amazing tour and look forward to hearing all about it upon your return. Happy Travels! The TourRadar Team
Posted 8 years ago
“So far so good. Booking was easy and contact has already been made. I am looking forward to meeting Saurav in person.”
Helpful Report
Posted 8 years ago
“We were recommended the Highlights tour by a friend and, as it included all the places in England we would love to see, promptly placed our booking for 2019. The website made the whole very easy and straightforward.”
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Posted 8 years ago
“As an absolute Outlander fan, I was so pleased to find a tour that included the places that are in the book. Really looking forward to it.”
Helpful Report
Posted 8 years ago
“Easy to navigate”
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Posted 8 years ago
“Stephanie & Cassandra both were very efficient. I was made comfortable with their knowledge of the trips experience. Stephanie was very helpful in explaining & providing information about Wing Buddy. Must only concern is the cancellation policy did not breakdown exactly charges in a timeframe. Not that I will need it.”
Helpful Report
Posted 8 years ago
“Easy site, well designed and full of great information. Able to find and book my sail through great communication with TourRadar and vendor.”
Helpful Report
Posted 8 years ago
“There were so many tours operated by various operators on their web site which gives you a vast choice and combination of places you may have planned to visit. I also believe that the tours advertised are good value for money. I would definitely use TourRadar in the future and recommend to others for their consideration. Thanks TourRadar”
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Posted 8 years ago
“Response within hours which was great considering our time difference. Tour choice was incredible, obviously an experienced team”
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Posted 8 years ago
“Quick and easy booking process”
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Posted 8 years ago
“Call was answered within a short wait, staff were on the ball, courteous and very helpful.”
Helpful Report
Posted 8 years ago
“I found the interaction to be prompt, easy, direct and clear; the service providers are delegent and their follow-up communication provides one full confidence...”
Helpful Report
Posted 8 years ago
TourRadar is rated 4.5 based on 6,875 reviews