TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,811 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,811 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“the information about the trips”

Helpful Report

Posted 7 years ago

“I had never heard of Tour Radar brforer doing this search for a vacation in Morocco. To my pleasure I learned that Tour Radar provides tours in a wide variety of locations hroughout the world. After familiarizing myself with the site I found it easy to use. When I learned how to locate the actual tour operator I looked up their site and found Tour Radar's price was considerably less. This was a definite plus. I will definitely use Tour Radar's site for the next tour I take for both booking and comparative purposes. The only problem I have had to date is obtaining a trip brochure from Check in Morocco. Their PDF version of the brochure appears to not be compatible with my computer. My granddaughter is visiting us today and hopefully she can resolve the problem.”

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Posted 7 years ago

“Booking is not recommended or is not easy for those who are NOT COMPUTER SAVVY ! I suggest that you should have a live person available for booking. Thank you for listening.”

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Posted 7 years ago

Hello there, We're sorry to hear you had difficulty booking your trip! Any further information you can offer us about the difficulty you had would be useful for us to understand how we can improve your booking experience. It's also useful to note that our customer support team is online and available 24/7 both via online chat and by phone. Should you need assistance at any time before, or after booking, or prefer to book your tour over the phone, we'll be more than happy to help you! Happy Travels, The TourRadar Team

Posted 7 years ago

“Sorted out my problem in just a few hours and also confirmed by telephone that the vouchers should be in my inbox which they were. I will certainly book with you again”

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Posted 7 years ago

“The tour was in time frame.”

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Posted 7 years ago

“I am happy with TourRadar because it provides many difference destinations, itineraries, and plenty departure dates to choose from! All the reviews of the tours are pretty much positive. So finally, my friend and I would like to give TourRadar a try!”

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Posted 7 years ago

“Quick service, good deals based on previous experience having done a tour through Tour Radar to Croatia.”

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Posted 7 years ago

“All the info is there, very user-friendly site”

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Posted 7 years ago

“Looked at many Coach Tours for Spain and Portugal for 2019 TourRadar ended up having our chosen trip with handy discounts to help me make the decison to go through them.”

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Posted 7 years ago

“Sandy on the chat line was very helpful and friendly, and responded quickly. It was disappointing the she couldn't completely match the offer from another website but she came very close so we booked with TourRadar. We had some credit points from a previous booking in 2015 but we couldn't use those (because we were already getting a discount??). I would like to be able to use our credit $'s in a future booking even if the tour is discounted.”

Helpful Report

Posted 7 years ago

Hello Ross, Thank you for your review. We're glad we were able to offer you a great price on your next trip and that you've returned to book your second holiday with TourRadar. You're correct when you point out that only one kind of TourRadar saving may be applied to a booking, but you've accumulated quite a few travel credits now, so they'll definitely get you an excellent price on your next trip! Thanks again for your feedback Ross! Cheers, The TourRadar Team

Posted 7 years ago

“It was very easy to sort through tour options and fine one that suited us.”

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Posted 7 years ago

“It was really easy to use. I got stuck in between 2 tours and someone was there to help me through the chat. I was able to decide which one to pick because of them.”

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Posted 7 years ago

“Very helpful”

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Posted 7 years ago

“Everything went well. Everyone very helpful. Only thing is too many emails from your company so just send me things regarding our trip”

Helpful Report

Posted 7 years ago

“There are so many great tours to choose from at a great price. I had many many questions and the Tourradar representatives answered each of my questions within a couple hours. Such great customer service!”

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Posted 7 years ago

“you need to install toilet in the buses , not to hold it for two hours.”

Helpful Report

Posted 7 years ago

Hello Freddy, Thank you for booking your tour on tourradar.com. We hope you enjoyed your time in Italy! If you would like to submit a review to share your tour experience, you can utilise the reviews feature on the tour page on tourradar.com. TourRadar is the biggest and most trusted reviews platform for multi-day tours around the globe! Your feedback of your on tour experience can help other travellers looking for their next vacation choose the best tour for them and in addition, the operator of the tour will also receive your feedback too. If there is anything more you'd like to share with us regarding your booking experience, we'd love for you to get in touch! Cheers, The TourRadar Team

Posted 7 years ago

“I got the good deal for the price.”

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Posted 7 years ago

“Your web site is so easy to used. One system for all your operators instead of navigating your way through individual site systems. So easy. Plus I love the discounts.”

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Posted 7 years ago

“Excellent response rates from questions I had about the tour. The website is super easy to maneuver and use. things were clear and easy to understand. I'm excited for the tour - I will review it after the tour finishes as well.”

Helpful Report

Posted 7 years ago

“The itinerary of the trip changed significantly and I was at no stage informed. I downloaded the tour itinerary the day I flew to ensure that I had the most up-to-date information, but it had not been updated, and the trip I was on was significantly different to the itinerary that I paid for. I cannot understand how TourRadar failed to notify me of any changes.”

Helpful Report

Posted 7 years ago

Hello Laura, Thank you for your feedback. We are looking into your review and will be in contact shortly to work toward a resolution. Kind Regards, The TourRadar Team

Posted 7 years ago

TourRadar is rated 4.5 based on 6,811 reviews