TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,847 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,847 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Euro Tour in 14 days!! Amazing!”

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Posted 8 years ago

“The information was clear and understandable”

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Posted 8 years ago

“I was able to book the tour I wanted at a time I wanted to go and it was within my price range”

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Posted 8 years ago

“Very helpful and quick to respond.”

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Posted 8 years ago

Hi there, thanks for your feedback, great customer service is what we aim to achieve! Please let us know if you need anything at all. Cheers, Natasha

Posted 8 years ago

“Easy to find what country you're looking for, with a large selection of tours displayed. The filters are good to break down style, length, price and other things.”

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Posted 8 years ago

Hi Jay, thank you for your wonderful feedback! We are glad that you have enjoyed your booking process. Our team of Travel Experts wants to ensure that we are available 24/7, via phone and live chat, in order to provide you with exceptional customer service. We hope that you have a fantastic upcoming holiday and look forward to working with you again. Cheers, Natasha

Posted 8 years ago

“Their prices are good but they're asking me to submit a picture of my driver's license and credit to verify that the credit card used is actually mine because "the credit card used to pay for this booking does not correspond with any details of the passengers travelling on the tour" which is absolutely not true(my passenger details match my credit card details exactly). I like the prices but not sure I'd book with TourRadar again just to avoid going through this hassle again.”

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Posted 8 years ago

Hello there, Thank you for your feedback, we're glad you enjoy the competitive prices offered on TourRadar. Regarding your payment authorisation, it is our utmost priority to ensure the safety and security of our customers, both during booking and while travelling. You are absolutely correct, that under some rare circumstances where payment details are not aligned with the passenger details, we request payment authorisation which is a measure simply to protect the card-holder's funds. After a reassessment of your booking and related payment, we can see there has indeed been an oversight on our part and we'll be in touch to rectify this shortly. We also recommend for any issues pertaining to your booking, that you contact our 24/7 customer support. We apologise for any inconvenience caused and sincerely hope you understand that while we endeavour to always make the booking your vacation as hassle-free as possible, that your security is our priority. Kind Regards, Leona

Posted 8 years ago

“Tour description is clear and detailed. Booking process was easy. Customer representive was helpful on my concern. A quick email response with satisfactory result.”

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Posted 8 years ago

Hi there, It's great to see that your booking process had a quick positive turnaround. Providing mind-blowing customer service is our number one priority so we really appreciate your feedback. If you need anything prior to your trip, please get in touch with us. Cheers, Natasha

Posted 8 years ago

“Very easy to book. Excellent communication.”

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Posted 8 years ago

Hi Kaye, thank you for taking the time to provide your feedback, we appreciate it. Glad to see that you have enjoyed working with us so far. We look forward to assisting you again in the future. Cheers, Natasha

Posted 8 years ago

“Your site supplied us with so many choices to choose our vacation tour to Ireland. The only problem was choosing the tour that we wanted as each one had somethings that were great. Now that we have booked a tour it would be great to have some information as we are arriving in Dublin one day early and I have sent an email to Trafalgar a couple of days ago, asking about possible room to rent for the first night there. I have not heard back and do not seem to have any way to reach them. Other than that life is great and I am so looking forward to visiting Ireland which has been a dream for many years.”

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Posted 8 years ago

Hello Bob, Thank you for your feedback, we're delighted you found the perfect trip to Ireland on TourRadar and hope you're looking forward to your upcoming tour. Planning for your pre and post tour arrangements is something we can definitely assist you with and a service we offer all of our customers (subject to operator availability). Simply let us know in writing in your booking conversation or get in touch with our 24/7 customer support team and we'll be happy to take care of the rest. Thanks again for your feedback Bob, we look forward to checking the last few boxes to make sure your trip to the Emerald Isle in Summer is completely seamless and everything you've been dreaming of all these years. We'll be in touch! Regards, Leona

Posted 8 years ago

“Finding a tour was easy. Reviews from travellers were available. Information provided is very good.”

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Posted 8 years ago

Hi there, thank you for providing us with your feedback. We are happy to see that you found the information on our site helpful. At TourRadar we feel that reading other traveler experiences from their tours is a great way to help someone decide if a trip is right for them! Have a lovely upcoming holiday. Cheers, Natasha

Posted 8 years ago

“Helpful, friendly communicative staff and prompt service. No complaints”

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Posted 8 years ago

Hi Peter, thank you for providing your feedback! It's great to see that you enjoyed your booking experience, we hope you’re looking forward to the upcoming trip! Cheers, Natasha

Posted 8 years ago

“easy to navigate, simple to book online”

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Posted 8 years ago

“We enjoyedt a tour of central & western Europe late 2016. The trip was well organised and well thought out with accom close to public transport and while there were guides there was also plenty of opportunities to explore yourself. Our tour guide Kaleigh was awesome as was our bus driver Dave. Both had a wealth of experience and knowledge. We are certain to travel again with this company.”

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Posted 8 years ago

“Easy booking process, professional staff. Connected to the selected tour's tour company efficiently with no hassles. Love the discounts accumulated each time I book a new tour with Tour Radar. Sometimes this makes it cheaper than booking directly through the tour company itself.”

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Posted 8 years ago

Hi there, thank you for your feedback. TourRadar works with hundreds of trusted operators which means that we list thousands of tours all around the world and provide an unbiased comparison to find the right tour for you in terms of your dates and travel style. We look forward assisting you with your next tour! Cheers, Natasha

Posted 8 years ago

“Great prices for trip and quick response to questions.”

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Posted 8 years ago

Hi there, thanks for your feedback - great to see that you have enjoyed the TourRadar booking experience! Cheers, Natasha

Posted 8 years ago

“I was able to call a tourRadar representative on the phone and he did everything he could to help me out. I think his name was Jerremy.”

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Posted 8 years ago

Hi Debra, thank you for your feedback. Our team of travel experts is available 24/7 for when our clients need us. We are so happy to see that your questions were answered. If there is anything else we can do to help out, please let us know. Cheers, Natasha

Posted 8 years ago

“The tour was a dream come true. I loved everything about it. From the transport ,the guides , the arrangements and accomodation. Who could ever complain with such happy characters we had for tour guides ,and feeling so safe with the amazing drivers. It was a great choice of places to visit i enjoyed myself and it really could not have been any better. I will chose TourRadar again for all my holidays and i have already started recommending it to my friends and family thats how happy iam. this customer is veryhappy:-) everything was just well organized, all ways on time. was by myself but i felt like i had found a new family. really like the getting to the hotel and getting a key with my name on it(it showed me how things have already been planned ahead of me) Also going according to plan and on time is a plus.and the tour guides counting the people in the group to make sure we are all there kudos. cheers to a wonderful team”

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Posted 8 years ago

Hi Precious, thank you for your wonderful words! Our team at TourRadar is always striving for seamless transparency to our clients. We want to ensure that from the moment you reach our site, to the moment you leave for your holiday, you know exactly what is happening with your booking. We hope that you have a fantastic getaway and we look forward to working with you again in the future. Cheers, Natasha

Posted 8 years ago

“Very helpful as I booked short notice and over the holidays.”

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Posted 8 years ago

“Fast and easy booking process.”

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Posted 8 years ago

“Good photos”

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Posted 8 years ago

TourRadar is rated 4.5 based on 6,847 reviews