TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,847 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,847 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Quick service, big variety of tours”

Helpful Report

Posted 8 years ago

“The website is so easy to use. It puts all the tours to my destination in one place. I love being able to sort by price, date and duration, eliminating tours that don't pertain to me. I have already recommended this site to friends and family. Booking was very easy and I found my flights and insurance on the site also.”

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Posted 8 years ago

“The TourRadar web page is very easy to understand,and book tours through.”

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Posted 8 years ago

“Offers many tours in one easy and convient site, also let’s you browse with helpfully filters to find your perfect tour. Love the credit program!!! The only thing I would improve is the format for the photos, most of them are cut off since it’s stricktly confine to a panoramic rectangle.”

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Posted 8 years ago

“It was easy and straightforward to reserve the tour online. The relevant information was well presented available.”

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Posted 8 years ago

“Very informative staff and likes to ensure that everything is in place for you!”

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Posted 8 years ago

“I particularly liked the fact that you could see immediately on which dates there were spaces available”

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Posted 8 years ago

“Fantastic customer service, easy to navigate & content out of this world - excuse the pun.”

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Posted 8 years ago

“The website is very well organized, easy to use, and looks nice too. Communication system works really well, and customer service is top notch.”

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Posted 8 years ago

“The website was easy to use and to do my booking. Also, answers from Jake regarding my questions were clear and precise.”

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Posted 8 years ago

“Easy to navigate.”

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Posted 8 years ago

“Booking is easy. Fare is very reasonable. Agent is helpful.”

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Posted 8 years ago

“Having choice consolidated is very useful; however, not having a guarantee that a listed tour will run is not helpful when planning needs this assurance.”

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Posted 8 years ago

Hello Mary, Thank you for your feedback. Due to the huge range of tour styles and their related requirements for operation (dictated by the tour operator themselves), it's difficult to consistently display this information across our site. We can, however, always tell you if a specific tour is guaranteed to depart - just send us a message or give us a call and we'll be more than happy to confirm the status of the tour departure date. We appreciate your feedback and are always working to improve our customer experience. We look forward to hearing from you! Regards, Leona

Posted 8 years ago

“I have been promptly advised of the booking confirmation, I have been advised very clearly personal information necessary. Reply to my query has been promptly answered in a friendly and polite manner”

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Posted 8 years ago

“Very easy to book great tours to choose from.”

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Posted 8 years ago

“Knowledgeable and courteous staff”

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Posted 8 years ago

“up to this point of reservations the service has been excellent. They even called me and discussed and went over all my questions....”

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Posted 8 years ago

“the answer of the questions were done quickly”

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Posted 8 years ago

“The web site provided full detail so selection of the appropriate tour was easy. As a mature traveller (70 years) I found that the listing of accommodation (hotel, camping) was helpful. As this tour is part of an overall stay in Morocco I have requested details of the hotel in Casablanca so that I can extend my booking. I am still waiting on that information.”

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Posted 8 years ago

“Terrible customer service! Provided false information that essentially spoiled the entire trip for me. Not willing to provide credit for a future booking or anything...”

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Posted 8 years ago

Hi there Thank you for taking the time to provide your feedback - we are of course disappointed to hear our support did not meet your expectations. As was discussed with you in your booking conversation and via the calls you had with our team, a space on the particular tour you were interested in is bookable until 3 days prior to tour departure, in order for the tour provider to arrange the operational elements of the tour for you accurately. TourRadar will always list spaces on tours for as long as they are available to be booked, however, when it comes to last minute bookings, it is at the tour providers discretion as to when they close off accepting passengers onto a tour departing imminently. We regret if this has upset your travel plans, however as we list many different tours by different providers we would be happy to help you find an alternate tour for your travel dates. We look forward to assisting you in your booking conversation! Kind Regards Carly

Posted 8 years ago

TourRadar is rated 4.5 based on 6,847 reviews