TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,877 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Quick response times and clear answers to questions”

Helpful Report

Posted 8 years ago

“1. acceptable response to queries - sometimes it takes couple of days, sometimes the next blink of the screen 2. usually tours are confirmed the same day 3. wide selection”

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Posted 8 years ago

“The offers are very comperable. Price deductions made me happy.”

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Posted 8 years ago

“I have contacted the team on couple occasions over the chat, and the staff were very efficient and polite in resolving my queries. I was told though that a representative would speak to me and would give me some tips in relation to advising I needed about the flights, however, I have not contacted a sales person at all not sure what your assistant meant. Lastly, the amount of emails is excessive and I would rather have communications in relation my trip only.”

Helpful Report

Posted 8 years ago

Hello Nohora, Thank you for booking through TourRadar and for your positive feedback for our dedicated Customer Support team. We did indeed advise on our online chat that the tour operator would be able to advise you of anything you'd like to know about arranging your flights post booking. You can send this request to the operator via your booking conversation, however, we'll be happy to do this on your behalf and help move things along. Regarding the emails you are receiving, you can manage the emails you receive by logging into your account. We'll be in touch shortly to assist. Have a great trip! Kind Regards, Leona

Posted 8 years ago

“Reserved and pd deposit for 2 trips. 24 hr ago. Have not rec'd and email with Reservation info.”

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Posted 8 years ago

Hi there, Thank you for your feedback. We've had a look at your bookings and can happily confirm that both of them were Instant Book tours, meaning your confirmation was emailed automatically, moments after booking, containing all of your reservation information and the next steps in order to prepare for your trip. We will be in touch with you privately in order to establish if there is an error with your email address or if the confirmation emails perhaps went to your spam/junk email folder. The good news is, your tours are booked and confirmed! Kind Regards, Leona

Posted 8 years ago

“VERY INFORMATIVE AND COST EFFECTIVE OPTIONSWITH GOOD GRAPHIC PRESENTATIONS”

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Posted 8 years ago

“They provided a great overview of all the available tours and made it easy to compare the different features and prices so you could prioritise by what matters most to you.”

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Posted 8 years ago

“It was relatively easy to book, with very good pricing.”

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Posted 8 years ago

“Easy to book, great customer service and all our questions were answered. Great overall experience so far.”

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Posted 8 years ago

“I didn’t complete the online form correctly as I did not see some of the pages come up. TourRadar informed me immediately and we got it straightened out. There was a wait on the phone to get through to the office and even then they didn’t ask for all of the missing information, I had to go back online to finish the necessary information. I think it could have been a bit easier either online or by phone. However, it was all good in the end.”

Helpful Report

Posted 8 years ago

Hi there, thank you so much for your feedback, we really appreciate it. Our team of travel experts at TourRadar endeavour to ensure our clients are informed on all aspects of their booking, especially when missing details are required. For your upcoming tour, there was some information that was required in order to secure the booking. I am happy to see that our team was able to handle this quickly and efficiently for you and get this great tour confirmed.Your tour operator does have some specific information that can only be completed by the traveler and for this, we are unable to update on your behalf. Please reach out to us by phone and live chat as our travel experts are available 24/7 to assist you when you need us. We look forward to assisting you again. Cheers, Natasha

Posted 8 years ago

“Cheaper prices than costsaver E mail address would have helped”

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Posted 8 years ago

“simple process good communication. will update after my trip!”

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Posted 8 years ago

“easy to use, wide variety of tours, good prices”

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Posted 8 years ago

“I got the best deal through this site. Information was presented clearly.”

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Posted 8 years ago

“Quick, easy & simple search for any tour anywhere at any wishing time to travel.”

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Posted 8 years ago

“The site was extremely user friendly and there were multiple possibilities I could choose from.”

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Posted 8 years ago

“Booking with TourRadar, I managed to get the information regarding the tour and booking process.Booking was efficient so was the confirmation.”

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Posted 8 years ago

“Got back to me asap seemed to be on the ball”

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Posted 8 years ago

“The site is easy to use and very detailed. I have also called your customer services and they are also very helpful and clear in providing help and instructions.”

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Posted 8 years ago

“I was very pleased with prompt answer to my phone call. The reservation was made and I felt confident in the service that will be provided.”

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Posted 8 years ago

TourRadar is rated 4.5 based on 6,877 reviews