TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,847 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,847 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“I find tourrader Gerry good with there offers but I have used you on two occasions this year and I have had contact the main company to get my voucher other than that your very good”

Helpful Report

Posted 8 years ago

Hi Paul, thank you for your feedback. It is great to hear that you have had a positive experience with TourRadar! I have looked into your file and can see that more recently we had sent your travel documents approximately 2-3 weeks prior to your travel date as we were still waiting on some final information from you. Once your information was received, we sent your documents within a matter of days. We hope you enjoy your adventure in Morocco. We look forward to assisting you with your next booking. Kind Regards Samantha

Posted 8 years ago

“Samantha and Courtney were wonderful to work with. They were courteous, professional and friendly and they got me a great deal.”

Helpful Report

Posted 8 years ago

Hi Sally, thank you so much for your feedback! It was an absolute pleasure to assist you and I have passed your kind words onto our amazing Courtney. You have an exciting month of travel coming up next year and I know you will have the best time in Europe! We look forward to assisting you again in the future :). Kind Regards Samantha

Posted 8 years ago

“Tour was good and I would do it again with tour radar at another destination. It would have been good though to detail the itinerary and advise of the costs for the different things which are a part of it.”

Helpful Report

Posted 8 years ago

Hey Millicia, thank you for your kind words! We are happy to hear that you have had enjoyed the TourRadar booking experience. For more detailed information and advice on your trip, you can get always in touch with one of our travel experts. They are available 24/7 via phone! Kind Regards Samantha

Posted 8 years ago

“I had to cancel my first booking but TourRadar and Travel Talk made the process so easy. TourRadar has been so incredibly helpful and super easy to deal with - they've made booking a pleasure!”

Helpful Report

Posted 8 years ago

Hi there, we are sorry to hear that you had to cancel but it is great that we made the process as efficient and as easy as possible. We look forward to assisting you with your next adventure! Kind Regards Samantha

Posted 8 years ago

“Booking was done like clock work. Look forward to a great vacation in 2018”

Helpful Report

Posted 8 years ago

Hey Klaus, thank you for your feedback. Here at TourRadar, we strive to ensure that your booking process is as efficient as possible! We are positive that you will make some amazing memories on your trip next year and we look forward to working with you on your next one! Kind Regards Samantha

Posted 8 years ago

“It was great to have join your guy good service.”

Helpful Report

Posted 8 years ago

Hi there, thank you for your feedback. Fantastic to hear that you have enjoyed booking with TourRadar. We hope you enjoy your upcoming tour! Kind Regards Samantha

Posted 8 years ago

“TourRadar's Customer Support Team was surprisingly very helpful and knowledgeable (if to compare with some other online services I was dealing with). Responding fast enough to any of my questions, literally in a few minutes. Very personalized service, you will feel like you are a VIP customer for them. Thank you very much.”

Helpful Report

Posted 8 years ago

Hi Svetlana, thank you for providing your review. TourRadar is supported by a fantastic team of competent and genuine travel experts and it is our absolute pleasure to assist you with your travel plans. We hope you have an amazing time on your adventure and we look forward to assisting you again in the future. Kind Regards Samantha

Posted 8 years ago

“Customer service was excellent. Answered all my questions thoroughly. The price of the trip was even cheaper than if I had booked directly with the tour company. Tourradar should show the add-ons or bolt-ons from the beginning with price instead of having to go back into "book" to see that.”

Helpful Report

Posted 8 years ago

Hi Rees, thank you for your great feedback! Our travel experts are one of a kind and it is great to hear that you have enjoyed your experience with TourRadar. I also appreciate your suggestions to optimize the initial booking page and our team is looking into this to make the TourRadar booking process even more efficient. Kind Regards Samantha

Posted 8 years ago

“So far a nice simple experience, Kayla on the support team was pleasant & efficient in handling a query. Hope the rest of the trip/tour is as good,!”

Helpful Report

Posted 8 years ago

Hi Mary Louise, thank you for your kind words which I have passed onto the team and Kayla. We look forward to assisting you again in the future! Best Regards Samantha

Posted 8 years ago

“So fare, everything has gone well, no problems.”

Helpful Report

Posted 8 years ago

Hi Jim, thank you for providing your feedback! It is great to hear that you have enjoyed the TourRadar booking experience. We hope you have a fantastic time away on your tour! Kind Regards Samantha

Posted 8 years ago

“In the first few messages they were great but as soon as I booked and paid I can't get anyone to respond to any of my questions. I am more than frustrated with poor service.”

Helpful Report

Posted 8 years ago

Hi there, Thank you for your feedback on your booking experience. We have looked into your booking file and can see there was indeed a 24hr delay on your booking conversation. While we do all we can to offer prompt responses in our booking conversations, this communication is something like an email exchange as opposed to an instant chat line. We do offer immediate channels of contact for all of our customers worldwide, in the form of both an online chat and phone line, both of which are manned 24/7 by our global support team so you can get in touch from anywhere, anytime. We sincerely regret the frustration caused during your booking this time around and would like to assure you, your feedback only helps us improve. After all, we can only work to fix the problems we have been made aware of. I can see we have now completed your booking and sent your travel documents and wish you a fantastic trip. We invite you back to TourRadar again in the not too distant future where we will always offer you the best service possible. Kind Regards, Leona

Posted 8 years ago

“When I contacted Tour Radar to help me book my Italian Holiday, they were so quick about getting the information back to me, for getting me booked and everything was made so easy. I would use them again for further holidays and I would like to thank them for all of their help. had a wonderful time in Italy. :)”

Helpful Report

Posted 8 years ago

Hi Elsie-Veronica, thank you for your review! It is so nice to hear how you have benefited from booking with TourRadar. Our travel experts sure are the best in the biz'! The team here hopes you have an amazing time and enjoy the tastes of beautiful Italia! Kind Regards, Samantha

Posted 8 years ago

“I appreciate being kept informed, updated and the ability to ask questions via the email correspondence feature. I am happy with the personal attention thus far - thank you.”

Helpful Report

Posted 8 years ago

Hi Eileen, thank you for your feedback. We have a great team of travel experts here who are not only very knowledgeable and kind but also genuine. We hope you have an amazing time away on your tour and we look forward to assisting you with your next one! Kind Regards Samantha

Posted 8 years ago

“The booking & the confirmation process was easy & quick. Samantha was patient & courteous. I believe we got the best price & discount possible,”

Helpful Report

Posted 8 years ago

Hi Nabil, thank you for your kind words - it was my absolute pleasure to assist you and your friend. Please wish Awni a fantastic time in beautiful France and the UK, I am sure he will make some amazing new memories! Next time, it's time for you to go on a holiday of your own! Best Regards Samantha

Posted 8 years ago

“We have just made a booking and all went well. I sent some details after the initial booking (eg Travel Insurance) and received immediate confirmation that it had been received. So far so good.”

Helpful Report

Posted 8 years ago

Hi Bob, thank you for your review. Our travel experts provide comprehensive customer support and are available 24/7, enabling fast and reliable service! Kind Regards Samantha

Posted 8 years ago

“Good job all.”

Helpful Report

Posted 8 years ago

Hi Timothy, thank you for your feedback! We love hearing from travellers that have enjoyed booking with TourRadar. Enjoy your upcoming adventure! Best Regards Samantha

Posted 8 years ago

“So far, so good. Will leave 11/26. Hope to see the Northern Lights. Staff very helpful and responsive”

Helpful Report

Posted 8 years ago

Hi there, thank you for your feedback, lovely to hear you have enjoyed yours experience with TourRadar. We hope you enjoy your trip, chasing the beautiful Northern Lights! Kind Regards Samantha

Posted 8 years ago

“Efficient response at acceptable rates”

Helpful Report

Posted 8 years ago

Hi there, thank you for your feedback. It is great to hear that you have enjoyed the TourRadar booking experience! We look forward to helping you again for your next big adventure :) Kind Regards Samantha

Posted 8 years ago

“fast efficient service Thanks Ed.”

Helpful Report

Posted 8 years ago

Hi Ed, thank you for your feedback. We are glad to hear that you have benefited from our fantastic travel experts! We hope you have an amazing time on your upcoming adventure and look forward to assisting you again the future. Kind Regards Samantha

Posted 8 years ago

“They were very helpful to me in accommodating my needs. I booked two tours back to back in different parts of the world and they were able to fit these tours around my flight dates. I have traveled extensively and the ease of this booking with tourradar ushered in for me what I hope to be a wonderful trip!!!!”

Helpful Report

Posted 8 years ago

Hi Don Thank you for your kind words! It is fantastic to hear that you have enjoyed booking with us, as much as we have enjoyed helping you! We hope you have an amazing time in exotic India and beautiful Thailand - two trips of a lifetime! Kind Regards Samantha

Posted 8 years ago

TourRadar is rated 4.5 based on 6,847 reviews