TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,811 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,811 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

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TourRadar 5 star review on 18th December 2024

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TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“The website is very orgnized and the details covers everything I have in mind. The downside is the extra fees for accommodation for single option. I cant avoud paying it as long as I am alone even if dont mind sharing with anyone. The extra charge is huge compared to 3 nights only costing 335$. The weird thing is if later a friend wants to join and share the room with the extra charge wont be refunded!!!”

Helpful Report

Posted 8 years ago

Hi Ammar, Thank you for your feedback and we are happy to see you have enjoyed using TourRadar. We had the chance to review your booking and can see that the Tour Operator has a mandatory single supplement required for all travelers who book onto this tour, as they do not have an automatic room share option. This is something that TourRadar does not have any control over. However, if the tour group has enough solo travellers that book on, the operator will try and pair you up with someone of the same gender and refund for the single supplement would be provided. This is the reason for the additional cost upfront, as they would not want to have you confirm a tour and later be asked to pay more money if they are not able to pair you with another solo traveller of the same gender. If you have any questions about your booking, our team of Travel Experts is always happy to help out. We hope to work with you again in the near future. Best wishes, TourRadar

Posted 8 years ago

“So far, very efficient and informative. Tour booked and still a little way off, but certainly most happy with the process to date.”

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Posted 8 years ago

“I appreciate the constant contact with Marko (the Tour operator). He is very helpful and courteous answering all my emails. For all my future travels, I will definitely search on your TourRadar website. Thank you!”

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Posted 8 years ago

“Such quick responses, user friendly website. Have recommended to others!”

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Posted 8 years ago

“Lower price than booking directly with the tour operator.”

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Posted 8 years ago

“I had a promo code that no longer worked, so I contacted them about it and they offered me the same discount! They were incredibly fast at replying to my emails and the process was so easy.”

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Posted 8 years ago

“We had the opportunity to deal with both Nina and Myrie as travel executives and both were top notch. We will deal with them again.”

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Posted 8 years ago

“taking us to wales”

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Posted 8 years ago

“You to use. The website was The website was easy to use. We did quite a bit of comparing online to other sites and couldn't find a better price. I won't waste my time with other sites next time and just head straight to tour radar. We also had questions about the tour and used the online agent to get quick answers... super! Great work.”

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Posted 8 years ago

“All we did was book our trip. Everything is good so far.”

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Posted 8 years ago

“sorted out my problem inputting data on G adventures info page”

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Posted 8 years ago

“VERY EASY WAY TO FIND THE TOUR THAT IS BEST SUITED”

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Posted 8 years ago

“Helpful operators”

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Posted 8 years ago

“I enjoyed reading and seeing the various tour options for many organizations to help me decide which tour to select. I would like to be able to print your TourRadar Terms & Conditions as well as Flying Kiwi's Terms & Conditions. Can you tell me how that would be possible? I'm looking for your policy on tour prices following the purchase of a tour. Thank you.”

Helpful Report

Posted 8 years ago

Hi Noel, Thank you for your review, we're glad you're enjoying browsing TourRadar's large selection of tours from operators around the globe! You can find the booking terms and conditions for each tour on the booking page. Simply click 'Book Now' or 'Instant Book' on the tour you like and when you reach the page which prompts you to enter your details, scroll down to the bottom. Just between where you enter your payment details and the final blue 'Book Now' button, you will see links to both TourRadar's Terms and Conditions and the operator's terms and conditions. If anything is unclear, please don't hesitate to get in touch! Happy Travels, The TourRadar Team

Posted 8 years ago

“Great deal”

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Posted 8 years ago

“Excellant choices at one site and services from Touradar and travel agency.”

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Posted 8 years ago

“It was very easy to make the reservation. The tour operator Ho An Express immediately sent me a welcome email with my itinerary. However, on that email they said it was an upgrade fee to a three star hotels. Yet the "What's included" section on the tour at there website Listed three-star hotels. So, when I inquired about it, and asked if we would be staying at the hotels listed in the "was included" section the tour operator stated if they were available. That does not explain why they have an upgrade fee to a three star hotel. Neither tour radar or Ho An express has answered this particular question.”

Helpful Report

Posted 8 years ago

Hello Kimberly, Thank you for your review and your feedback on our site. We're really pleased to hear you found the booking easy to make. We can assure you there is no upgrade fee for the 3-star accommodation on your tour, which leads us to believe the information in the email the operator has sent you directly is not correct and/or needs updating. We will be in contact with them to rectify this and thank you for bringing it to our attention. To be clear, the three-star twin or triple share accommodation on your tour is the 'base' price of the tour, requiring no upgrade fee. Kind Regards, The TourRadar Team

Posted 8 years ago

“Website easy to navigate”

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Posted 8 years ago

“Excellent service and lots of options”

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Posted 8 years ago

“Website and staff when called very helpful and site easy to use and very informative.”

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Posted 8 years ago

TourRadar is rated 4.5 based on 6,811 reviews