Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

US Mobile Reviews

4.8 Rating 2,833 Reviews

95 %

of reviewers recommend US Mobile

Company Reviews

Product Reviews

4.8

Based on 2,833 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

Write Your review

Tell us how US Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

US Mobile 5 star review on 23rd January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am acquainted with a certified master in cybersecurity who assisted me earlier this month. His expertise in hacking is exceptional, HACKINGPROTEAM helps in providing legitimate services such as discreetly cleaning negative online records without traceability. Additionally, he aided me in recovering accounts compromised by hackers. His charges are reasonable, and his services are reliable, authentic, and 100% secure. You can contact him through email or search for "Infidelity." I highly recommend his outstanding services. REACH THEM VIA EMAIL (HACKINGPROTEAM001@ GMAIL. COM) Whatsapp only +44 7526 187377 website>>>>>> www.hackingproteam.top”

Posted 5 months ago

“Alishba was so helpful, she made me feel like I was a valuable customer. Usmobile does their best to resolve any problems you may have. Thank you Alishba for making me feel important.”

Posted 5 months ago

“Nobel was amazing he helped me tonthe full extent possible have a blessed day and happy holidays.”

Posted 5 months ago

“I was very impressed with the assist that I got from. Nobel”

Posted 5 months ago

“Wow!! Nobel was incredibly patient with me while he fixed my mess-up with activating a new SIM card. He walked me through the steps to setup the card, waited while the computer (mine and his system) worked, helped me setup the account...and so many more things with my son’s new phone. Customer service these days seems to be a thing of the past, however Nobel was so helpful...I was very impressed and happy that we will be using US Mobile for the new phone. He made my day and made what is usually a very unpleasant experience (I hate technology) for me manageable and not so overwhelming. He’s an assess to your company! Kudos to Nobel and US Mobile. I would highly, highly recommend this company based on my experience.”

Posted 5 months ago

“Hello everyone, I'm David Alexandra from Texas. In January of this year, I found myself entangled with a highly skilled hacker group. Initially, I invested $430,000.00 in USDT with a fraudulent crypto website, expecting significant returns within a few months. As the profits accumulated, I attempted to make a withdrawal, only to have my account frozen with a demand for additional fees due to an alleged breach of the agreement. This situation left me in distress, to the point of contemplating suicide. Fortunately, my supportive family intervened when I shared the details of my ordeal. During a conversation with my niece, she mentioned HACKINGPROTEAM001, a resource that had previously assisted with GPA grade changes. Intrigued by the possibility of help, we discovered that HACKINGPROTEAM001 also offered services for victims of crypto scams. I reached out to them, detailing my predicament. Remarkably, HACKINGPROTEAM001 managed to recover $394,330 for me within approximately four days, if my memory serves me correctly. If you find yourself a victim of a scam, I highly recommend reaching out to HACKINGPROTEAM001 recovery professionals—they are truly remarkable CONTACT THEM VIA EMAIL>>> (HACKINGPROTEAM001@ GMAIL. COM) Whatsapp only>>> +44 7526 187377 website>>>>>> www.hackingproteam.top”

Posted 5 months ago

“Nobel was fantastic. Extremely knowledgeable and professional. Got my phone working in good shape.”

Posted 5 months ago

“I've been having a issue receiving phone calls and texts and spoke to Nobel when I called in. He was extremely patient and helpful while helping me re-set my settings and sending me a new SIM card. Thank you Nobel for getting my issue addressed in one call! 🌟”

Posted 5 months ago

“Totally outstanding. Helped with the problem I had with my phone. What more can I say. Way to go Aizaz!!”

Posted 5 months ago

“Nobel did a fantastic job at helping me figure out my data problem. It took some time, but it was well worth it. Thanks 😊”

Posted 5 months ago

“I should start out by saying that I am not a US Mobile customer (yet). I called in to ask some questions after doing some research on the best prepaid cell-plans on which US Mobile was listed as one of the best. First off, the experience on hold was like nothing I've had with other companies. The system told me how many people were in line and what my place in the queue was. It also didn't just tell me this when I first called in, but every few minutes to let me know how I was progressing up the queue. The wait was not that long (less than 7 minutes) and I was routed to a customer service rep named Nobel. I had a litany of questions regarding, plans, billing, the process of switching in and out as well as asking about fees and penalties (if any). Nobel handled each one expertly and answered them directly. Having been a customer of all the major US cell phone providers at one point or another (and currently being a customer of one) I can tell you that I have never experienced customer service like this. I realize that this was just my first experience, but as they say "you never get a second chance to make a first impression". My first impression of US Mobile was "where have you been all my life?" :-). I am in the process of opening up a single line to test service and data performance for a short time, but if it is just comparable with my current service I will switch all my family's lines over as the customer service appears to be much better and more responsive than what I'm currently getting at more than twice the price. Once I experience the service I will be back to update my review (good, bad or ugly). Thanks again Nobel!”

Posted 5 months ago

“First of all let me just say, I have the cell phone service and also now the home phone service. Both times it was a problem porting my number. The first problem was I had boost infinite which was not listed on the website to switch, I found somebody finally on the chat who knew how to correct the situation and they got me squared away. In regards to the home phone I spent an hour and a half on chat which was wasted because we made no progress and I was told I had to buy a new SIM card blah blah blah, 90 minutes I'll never see you again. Called in to the phone queue, spoke with an excellent representative. He was articulate he understood what I was trying to say he was patient and he was able to complete the transaction of getting me ported over once he understood what was going on within a few minutes. His service was excellent and probably is why I didn't wind up canceling the home phone. I spoke with him for a few more minutes, and I feel that his young age he will go places in life with the attitude he has. In regards to the home phone service I have two to three bars of service but every call has gone through with the quality of my prior service carrier which was phone power. One of the problems was phone power was not listed on the porting list. He was able to overcome that and get me switched over within 15 minutes. If you're planning to get mobile service and or the home phone system, I would recommend us mobile. While I had been happy with phone power, I like the fact that I can call different countries if needed. In regards to the cell service I have coverage in my home office which I wasn't able to get with boost infinite, I like the dashboard on the mobile app and I appreciate the customer service I received. I very rarely will complement the company it seems we always on reviews post bad things, but in this case I want to share my positive experience.”

Posted 5 months ago

“I will NOT ever buy a phone from usmobile. The bad phone arrived and would not hold a charge. Instead of replacing the "new" phone, I would first have to "pay a restocking fee" and it would take them 14 days to send me another phone. Only after paying the Xtra restocking fee. DON'T BUY THE PHONE FROM USMOBILE. Get it from Amazon or ebay Unlocked. The returns are faster and easier. The service is cheaper which is good, but the phones, not so good.”

Posted 5 months ago

“Farhana, is the best she gave so nice friendly and quick helpful service, keep on”

Posted 5 months ago

“Yes he’s very knowledgeable and helpful”

Posted 5 months ago

“Nobel from us mobile deserve noble prize for his impeccable customer service and attention to detail he helped me out in a time of distress made my life easier”

Posted 5 months ago

“I just wanna say I’m glad that I’ve switched to us mobile because of the epic customer service experience that I have received today while I was facing connectivity issues , they really made me feel like that my concerns mattered and thanks to agent Samir who went above and beyond to solve my connectivity problem , it’s highly like to find such a consumer friendly service provider nowadays and customer are just numbers but not here really, I feel like every customer’s voice and concern have a value here and they’ll do everything in there power to get your concern resolved . Thank you again Samir for taking almost 3h of your time to resolve my connectivity issue and getting me back to a full speed , and thanks to team us mobile for having such an agent on the team. Great work Samir ~Abdirahman 😊”

Posted 5 months ago

“My thanks to Ghazanfar Ali. I am grateful for Ghazanfar's help and patience. We worked together and solved the issue. Great Job Ghanzanfar. Best wishes, Joe B”

Posted 5 months ago

“Nobel was very helpful. He was patient with us and was able to answer the many questions we had. He was friendly and easy to understand, explaining things we did not know. We are thankful Nobel is the person that answered our call. We are very please with the service he provided and are happy with US Mobile.”

Posted 5 months ago

“Excellent help from Mr. Kahn. Thank you.”

Posted 5 months ago

«
1
2
...
6
7
8
9
10
»

US Mobile is rated 4.8 based on 2,833 reviews