US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.76

4.8 Rating 2,608 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,608 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Today I needed help starting a new line with us mobile. My tech support guy was Nobel and I have to say he was very well trained for his job! He was a great help and pleasure to work with getting my number transferred over and activated on my phone. Very pleased with us mobile support and hope the service is just as good.”

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Posted 1 year ago

“Just spoke with Nobel to activate my son's cell phone on US Mobile. Great experience! Nobel was patient and knowledgeable and had me set up in just about 5 minutes. Thanks Nobel! Kevin”

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Posted 1 year ago

“Mr. Noble, at us mobile has the best customer service which is second to none he's very patient and extremely helpful he stayed on the phone with me until the very end he didn't stop until my service was up and running he swapped me out from a physical sims card to an esims I'm extremely happy thanks Again Mr. Noble.”

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Posted 1 year ago

“i had a issue with voicmail. they helped me and called back to make sure everything is good”

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Posted 1 year ago

“Nobel my tech support representative was an awesome help today in helping me set up my phone. He had patience and professionalism to get the job done on a rating from 1 to 10 ten being the best I would give him a 100.”

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Posted 1 year ago

“Noble was helpful.”

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Posted 1 year ago

“Mr. Nobel went above and beyond to help me with my issue and made sure it was resolved thanks a lot”

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Posted 1 year ago

“I dont know what to say. I was on the line for more with Nobel for several hours trying to activate my two new lines. He was "AWESOME". Nobel was very knowledgeable and very patient with me. Nobel remedied the problem. I couldn't be happier.”

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Posted 1 year ago

“Wow, I am impressed with the excellence of Nobel's help this morning!!! I had several issues and he very kindly and calmly addressed each issue with competence and caring. It felt like a friend was helping me out bc he cared about resolving the issues but also was friendly. I had fun resolving my issue.....what!!? Fun solving my problem....if only all problems were fun to resolve!!!”

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Posted 1 year ago

“So clam and helpful”

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Posted 1 year ago

“Solid help from Nobel at US mobile when i had to change phones/SIM cards for work. been a customer for 3 years and would definitely recommend.”

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Posted 1 year ago

“Samir was so awesome. I could have asked for better customer service over the phone. Samir took the time to walk me through several troubleshooting methods to assist me with an issue where my iPhone would not connect to the wi-fi which led to a resolution of the problem. Not only did he take the time to help me, but he also advised me that when I performed the last step he suggested, our phone call would be disconnected so I would need to re-enter the wi-fi password and he would call me back which he did. Five stars across the board.”

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Posted 1 year ago

“The on boarding experience was lovely. Now we shall see how their service is. I am trying the 30 day free trial to see if it works.”

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Posted 1 year ago

“I had great experience with US Mobile rep Nobel recently. He was very knowledgeable and thorough. Thank you Nobel.”

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Posted 1 year ago

“The Representative, Aizaz Khattak who assisted me thru several problems was just a very knowledgeable, nice and patient person. I felt bad taking so much of his time but he walked me thru all I needed to do to get activated. The excellent customer service was very much appreciated! 😊”

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Posted 1 year ago

“I am very happy with Nobel!!! He has really been helpful and very patient and I could really understand the things he was asking me to do. And he was reassuring that we would get my concerns answered. Great service!!!!”

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Posted 1 year ago

“My name is Bruce Ogilve and I would like to thank Nobel of customer service for manually setting up my wife's cellphone. He thoroughly went step by step with us and even saved us money, setting us up on a shared data account. Nobel was very knowledgeable, polite, kind and we can't thank him enough for all his help. We commented on his beautiful accent and found out he is from Islamabad, Pakistan. Nobel is a huge asset to US Mobile.”

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Posted 1 year ago

“Yes. My experience was very wonderful. My technology support representative was Nobel and he did a very good job.”

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Posted 1 year ago

“Alishba Arshad was so understanding and so helpful, she helped me just know everything would be ok. The customer service is really good and the price is reasonable also. I refer two my friends to US Mobile.”

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Posted 1 year ago

“He helped me out with a lot of patience He was great”

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Posted 1 year ago

US Mobile is rated 4.8 based on 2,608 reviews