US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.78

4.8 Rating 2,823 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,823 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

Write Your review

Tell us how US Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Even on a holiday!”

Helpful Report

Posted 4 months ago

“Well for starters US mobile were very smart to hire khurshid, he was amazing from the beginning of the call to the end, he provided amazing service, and made me very happy to be a customer of us mobile because they such capable people working for them!! If it was up to me I would say that you guys should give him a raise!!”

Helpful Report

Posted 4 months ago

“US Mobile has always delivered consistent service! Their Customer Support team is always available and knowledgeable. Shout out to Sheikh Usman who was amazing in assisting me! Thank you for your support, patience, and knowledge!”

Helpful Report

Posted 4 months ago

“Nobal was wonderful and an amazing help. He walked me through everything step by step and answered all of my questions.”

Helpful Report

Posted 4 months ago

“Easy to understand and they solved my issue!”

Helpful Report

Posted 4 months ago

“Nobell was couldnt have helped me any better..with his help i am a future client with us mobile.....great customer sevice.”

Helpful Report

Posted 4 months ago

“Wonderful 5-Star customer service from Nobel. Called customer service due to an issue with my mobile phone. After a lengthy wait (I was number 18 in the queue), Nobel was able to quickly and precisely work through my issue and re-establish my device's connection. His patience and professionalism were greatly appreciated. I was considering an alternative mobile provider until this call, so US Mobile can thank Nobel for my continued service.”

Helpful Report

Posted 4 months ago

“Understood the problem and assisted efficiently.”

Helpful Report

Posted 4 months ago

“He was very patient and helpful. Have to tell you your processes are incredibly cumbersome tho. I very much appreciated his professionalism and patience on a very long call.”

Helpful Report

Posted 4 months ago

“Since I don't see a way to edit the original review I posted about a week ago I will write a completely new review and hopefully someone seeing this one will look up my original one. Bottom Line: I am lowering my rating from 5 to 2 stars. In my original review I praised the US Mobile rep for answering all my questions. In the week or so that I have had the service I am satisfied with the overall service quality and data speeds I am getting. Although not perfect, you also have to consider that it is an MVNO and they don't actually own the network. My biggest reason for downgrading the rating from 5 to 2 stars is my plan rate going up suddenly from one month to the next without any prior warning. Another concern is that the rate went up 3 days after I signed up and the rep gave me no warning about it even as I questioned him about the cost and making sure there were no hidden taxes or fees. I think an unannounced rate change 3 days after you sign up qualifies as "hidden". To be fair, even with the rate increase, the overall value proposition is still there given the plan specifics and limits. However, the way in which it was done is not good customer service. I might not have been as upset with a $10 monthly increase that was disclosed ahead of time as I am with a $4 increase that I was not warned about.”

Helpful Report

Posted 4 months ago

“I am acquainted with a certified master in cybersecurity who assisted me earlier this month. His expertise in hacking is exceptional, HACKINGPROTEAM helps in providing legitimate services such as discreetly cleaning negative online records without traceability. Additionally, he aided me in recovering accounts compromised by hackers. His charges are reasonable, and his services are reliable, authentic, and 100% secure. You can contact him through email or search for "Infidelity." I highly recommend his outstanding services. REACH THEM VIA EMAIL (HACKINGPROTEAM001@ GMAIL. COM) Whatsapp only +44 7526 187377 website>>>>>> www.hackingproteam.top”

Helpful Report

Posted 4 months ago

“Alishba was so helpful, she made me feel like I was a valuable customer. Usmobile does their best to resolve any problems you may have. Thank you Alishba for making me feel important.”

Helpful Report

Posted 4 months ago

“Nobel was amazing he helped me tonthe full extent possible have a blessed day and happy holidays.”

Helpful Report

Posted 4 months ago

“I was very impressed with the assist that I got from. Nobel”

Helpful Report

Posted 4 months ago

“Wow!! Nobel was incredibly patient with me while he fixed my mess-up with activating a new SIM card. He walked me through the steps to setup the card, waited while the computer (mine and his system) worked, helped me setup the account...and so many more things with my son’s new phone. Customer service these days seems to be a thing of the past, however Nobel was so helpful...I was very impressed and happy that we will be using US Mobile for the new phone. He made my day and made what is usually a very unpleasant experience (I hate technology) for me manageable and not so overwhelming. He’s an assess to your company! Kudos to Nobel and US Mobile. I would highly, highly recommend this company based on my experience.”

Helpful Report

Posted 4 months ago

“Hello everyone, I'm David Alexandra from Texas. In January of this year, I found myself entangled with a highly skilled hacker group. Initially, I invested $430,000.00 in USDT with a fraudulent crypto website, expecting significant returns within a few months. As the profits accumulated, I attempted to make a withdrawal, only to have my account frozen with a demand for additional fees due to an alleged breach of the agreement. This situation left me in distress, to the point of contemplating suicide. Fortunately, my supportive family intervened when I shared the details of my ordeal. During a conversation with my niece, she mentioned HACKINGPROTEAM001, a resource that had previously assisted with GPA grade changes. Intrigued by the possibility of help, we discovered that HACKINGPROTEAM001 also offered services for victims of crypto scams. I reached out to them, detailing my predicament. Remarkably, HACKINGPROTEAM001 managed to recover $394,330 for me within approximately four days, if my memory serves me correctly. If you find yourself a victim of a scam, I highly recommend reaching out to HACKINGPROTEAM001 recovery professionals—they are truly remarkable CONTACT THEM VIA EMAIL>>> (HACKINGPROTEAM001@ GMAIL. COM) Whatsapp only>>> +44 7526 187377 website>>>>>> www.hackingproteam.top”

Helpful Report

Posted 4 months ago

“Nobel was fantastic. Extremely knowledgeable and professional. Got my phone working in good shape.”

Helpful Report

Posted 4 months ago

“I've been having a issue receiving phone calls and texts and spoke to Nobel when I called in. He was extremely patient and helpful while helping me re-set my settings and sending me a new SIM card. Thank you Nobel for getting my issue addressed in one call! 🌟”

Helpful Report

Posted 4 months ago

“Totally outstanding. Helped with the problem I had with my phone. What more can I say. Way to go Aizaz!!”

Helpful Report

Posted 4 months ago

“Nobel did a fantastic job at helping me figure out my data problem. It took some time, but it was well worth it. Thanks 😊”

Helpful Report

Posted 4 months ago

US Mobile is rated 4.8 based on 2,823 reviews