US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.77

4.8 Rating 2,596 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,596 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was extremely helpful and very patient. Helped me get all of my account updated! A+++ Much thanks ❤️”

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Posted 2 years ago

“Thank you US Mobile for your Technical Service by Iqra Muhammad! Seriously the best phone troubleshooting knowledge and high level of courtesy we've ever experienced. We appreciate you Iqra!”

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Posted 2 years ago

“Today I had an excellent experience working with Anum to activate service for my Father's Kyocera Dura XV and my iPhone X. She was knowledgeable and exact in her instructions. She demonstrated patience as this was the first time we have switched carriers. She answered all of my questions. She delivered excellent customer service and it was a pleasure to speak with her. She has a great attitude and is an asset to U.S. Mobile! Every time I've called US Mobile, I have had a great experience with each customer service representative I've spoken to, and I've added Anum to the growing list of individuals who do an excellent job there!”

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Posted 2 years ago

“This representative Was very helpful”

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Posted 2 years ago

“Ghazanfar Ali was tremendously helpful. He was able to answer all of my questions and I am extremely satisfied with the service he provided.”

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Posted 2 years ago

“Nobel, is a real asset to yours, or any other company under which he works. He showns and unending patience, and even greater understanding or the issues brought up by the costumers. I really felt relaxed and supported throughout a very complex issue surrounding my account, and then, the set up of of a Pool for both my phone lines. He has a through knowledge of the company and its services. Best person ever to contact in US Mobil's Costumer Services. Congratulations for having such a devoted and, efficient and persoanble eorker in your company...!”

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Posted 2 years ago

“Ghazanfar Ali helped me beyond measure to fix a problem that happened when I switched to US MOBILE. He was on the phone with me for over 4 hours. Very polite & patient. If you have a problem ask for him. I highly recommend him.”

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Posted 2 years ago

“Usama was incredibly helpful and patient with me as we worked to set my wife’s phone up. He was knowledgeable and friendly - a great customer service experience.”

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Posted 2 years ago

“Such a great cell company. If you want to talk with someone instead of just messaging back and forth, just call. I had an issue with activation , my phone stinks, then I called and talked with Syed Ihsaan and he took care of me. Very friendly and thorough. Great experience. Thank you Syed and US Mobile.”

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Posted 2 years ago

“dia was a great rep who helped me tremendously”

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Posted 2 years ago

“I didn't have to change my plan because US Mobile's new plan gives me even more data. The representative was very helpful and helping me navigate through the website to pay my bill. I will be opening an additional line for my parent. It's been over a year and US Mobile service has been excellent. No drop calls and the data speeds have been great.”

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Posted 2 years ago

“Bilal Mansoor Abbasid helped me. US Mobile CS is really helpful!”

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Posted 2 years ago

“Bilal Mansoor Abbasid was very helpful.”

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Posted 2 years ago

“Ghazanfar provided outstanding service and showed exemplary customer service. Thank you sir for your support.”

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Posted 2 years ago

“I spoke with Faais Imtaiz 11.14.21 to trouble shoot 2 issues. He patiently and politely resolved both issues. I remain a USMobile customer after 2 years. Thank you!”

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Posted 2 years ago

“I had the best customer service ever.... Thanks to Joshua Roy for his patience and expertise!!! YOU WERE TRULY AMAZING AND HELPFULL!!!”

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Posted 2 years ago

“Sam was extremely patient and helpful in enabling MMS to work on my phone.”

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Posted 2 years ago

“I had an amazing experience when working with Syed Ihsaan when trying to corrected functions that were not working on my phone. His patience, knowledge and direction was instrumental in walking me through every correction. This was the third such call I have encountered with US Mobile’s technical team and each time I receive the same excellent service.”

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Posted 2 years ago

“Navid helped me out today and provided outstanding customer service! He stayed on the line the entire time to make sure my problem was solved. He deserves a bonus lol! Thanks Navid!”

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Posted 2 years ago

“Waleed Iftikhar worked hard for almost an hour to solve my many problems. His skill level and customer service skills are top notch and excellent!”

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Posted 2 years ago

US Mobile is rated 4.8 based on 2,596 reviews