Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,107 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Jomashop 5 star review on 22nd August 2025

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great watch at a great price!”

Helpful Report

Posted 1 year ago

“I’m loving my Creed Imperial cologne for over 1/2 off the retail price! I’ll definitely buy again with absolute confidence!”

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Posted 1 year ago

“Shopping at Jomashop is very nice. There are so many options. I can find most of what I'm looking for. thanks.”

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Posted 1 year ago

“👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽”

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Posted 1 year ago

“I've been shopping at Jomashop for many years now. I always find what I'm looking for easily, with their online search engine. Their shipping is quick, and they wrap the package carefully to prevent damage. Their prices are fantastic, and you won't be disappointed, if you give them a try!”

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Posted 1 year ago

“Buyer Beware! Recently purchased a pair of Ray-Ban sunglasses and had an issue 5 weeks in. Called Jomashop and was told there was “no warranty” for sunglasses (and no manufacturer’s warranty) and that I should have bought the “extended warranty”. While the CSR said the no warranty was clearly stated on the website I couldn’t find it. Why you get a decent price from Jomashop just hope that nothing goes wrong with the product otherwise you’re out of luck (unless you buy their extra expensive extended warranty).”

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Posted 1 year ago

“Pricing matched or beat high end competitors out there. Purchasing process was easy and shipping was fast. Ordered and received in a week.”

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Posted 1 year ago

“Been shopping here for a couple years now. Happy with every purchase so far, and the prices don’t make me choke when I click “buy” *thumbs up*”

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Posted 1 year ago

“smooth transaction, trusted seller”

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Posted 1 year ago

“Cologne that was ordered arrived leaking and ruined by humidity.”

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Posted 1 year ago

“Straight up scammed by these jerks”

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Posted 1 year ago

“Great watch for a great price, received all papers and box, definitely willing to continue shopping with Jomashop.”

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Posted 1 year ago

“Great price, fast shipping, original fragrances. Super happy with the purchases. Thank you!”

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Posted 1 year ago

“Great price on watch I wanted. Wire process was a little wonky, and it was hard to trust a large purchase like this. It all worked out just fine. Will buy from again.”

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Posted 1 year ago

“Waited a week for my order to process. Had to email to ask if they were even working on it. Ended up canceling. It's 2024, it doesn't take a week to box up 6 colognes and put them in the mail. I canceled the order.”

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Posted 1 year ago

“Nothing bad to say about this company at all! top notch fragrances and they always have a speedy order entry ready for you! One thing I would add though is that sometimes the shipping can take a little long, but over time i’m sure that would change! Nonetheless, amazing company.”

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Posted 1 year ago

“Fast and efficient shipping. Excellent product.”

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Posted 1 year ago

“Joma always has a serious collection of watches. Coupled with great prices and fast shipping. Will definitely be buying from Jomashop again.”

Jomashop 5 star review on 20th June 2024

Helpful Report

Posted 1 year ago

“Good customer service and easy check out process.”

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Posted 1 year ago

“I was charged an extra 20$ after checkout for shipping. Never received proper packaging for watch I bought”

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Posted 1 year ago

Jomashop is rated 3.7 based on 3,107 reviews