Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,094 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,094 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 18th March 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jomashop has the best watch prices I've seen on line. I love Movado watches and this is the first place I look before buying. I've actually purchased several Movado watches from them. My recent purchase was less than half price of the original price. I collect Movado watches and been looking for this particular watch for a long time. I just happened to find it a couple of weeks ago on their website. I love finding good deals and if you are in the market for a nice watch - take a look at their website. You'll be glad you did. Excellent prices and customer service!”

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Posted 5 years ago

“The order say that I will receive it on June 10 but right now June 22 i isn’t receive my order yet.”

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Posted 5 years ago

“I’ve recently made 2 purchases from the Jomashop. The first was a watch I had been searching for and the second was one I ran across looking up the first. Both transactions have been flawless. The ordering process was easy, the delivery was trackable and quick, and the timepieces were exactly what I expected. Great job!”

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Posted 5 years ago

“Beautiful color that wasn’t available on original website and fast shipping, very happy with my purchase experience!”

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Posted 5 years ago

“Nice .- all OK”

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Posted 5 years ago

“I have made a few purchases from jomashop over the years. I recently purchased creed aventus, I am very concerned it is a fake, I have had this cologne before and this one is MUCH different, no lasting power and it does not even smell the same in general. I emailed them asking about the return policy and have not heard back. If you buy from them you are rolling the dice, I won’t be going back. Happily pay retail for the real thing.”

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Posted 5 years ago

“I ordered a Longines Hydroconquest from Jomashop. It did not work when it arrived. I took it to a watch store and they said it was defective. The watch store was closed when the watch arrived due to the COVID-19 epidemic, but they opened within two weeks of receipt of the watch, and I returned it the next day after receiving the diagnostic that it's defective, well within the 30 days advertised on Jomashop's website. However, Jomashop won't take it back, claims it was scratched, even though it could not have possibly been worn since it was not working and needed to be sized. I've never heard of brand new Swiss watches that arrive broken from reputable, authorized dealers. My concern is Jomashop sold me a counterfeit, broken watch.”

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Posted 5 years ago

“Great selections and fast delivery. Very pleased with all the watches I have purchased. Thanks. CRH”

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Posted 5 years ago

“This is amazing”

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Posted 5 years ago

“Absolute pleasure!”

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Posted 5 years ago

“I have been a customer for a couple of years now, I love my watches that I have purchased for Myself and my partner loves the watches that I have purchased for him. I generally get him a watch on his birthday and some holidays too. I love how easy and quick it is to find what I'm looking for, order and receive the products. Customer service is top notch.”

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Posted 5 years ago

“First purchase. Great experience shopping for choice, reading Jomashop customer reviews gave me confidence in the watch I chose. Ten day DHL tracking from Brooklyn, NYC to Heathrow Airport, UK via customs etc etc. New watch packaged ex factory and sealed. Option to pre-pay customs excise for fuss free payment.”

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Posted 5 years ago

“I always have great experience and they are my most trustworthy place to buy watches.”

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Posted 5 years ago

“Price, delivery, customer service all are perfect”

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Posted 5 years ago

“get here what i expect it”

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Posted 5 years ago

“I am satisfied Jomashop’s price and quality. I really enjoy my new Céline belt nano silver bag!”

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Posted 5 years ago

“My watch is exactly what I wanted and it arrived fast. Thank you!”

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Posted 5 years ago

“Easy process. Had watches in 4 days. Very happy with the products, value and process.”

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Posted 5 years ago

“Great prices, great service!”

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Posted 5 years ago

“I didn't get my order and called the customer service several times, but no one helps me with my order. My order is still held in Fedex location.”

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Posted 5 years ago

Jomashop is rated 3.7 based on 3,094 reviews