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Wish Reviews

1.2 Rating 3,687 Reviews
5 %
of reviewers recommend Wish
1.2
Based on 3,687 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 28%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Wish 1 star review on 23rd May 2024
Joseph Gracie
Wish 1 star review on 23rd May 2024
Joseph Gracie
Wish 1 star review on 23rd May 2024
Joseph Gracie
Wish 1 star review on 28th February 2023
Anonymous
Wish 1 star review on 1st December 2022
Anonymous
Wish 1 star review on 26th October 2022
Matt
Wish 1 star review on 22nd October 2022
Cameron
6
Anonymous
Anonymous  // 01/01/2019
Ordered a dress 4/6. Item still in China and my delivery date keeps getting pushed out. I’m never going to see this dress I just know it! Should have known better than to buy from such a sketchy site! Beware and don’t make my mistake!
Helpful Report
Posted 5 years ago
Never received my order and on contacting Wish they said they would refund!!! haha that never happened and never will. People need to know that this site is a scam they take your money and have no intention of delivering the goods.
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Posted 5 years ago
TERRIBLE. My package was marked delivered on May 29. Said it was in my mailbox, only package did NOT come. Wish has no live customer service and a bot "chat" service that only will tell you what you know. Had to trick the bot to get an email in (because when you call number its a message saying they don't do live customer service). Argued with two people through emails about giving my money back or resending the item. Online your told stupid steps with the end result being they don't give refunds because its marked delivered or to file a police report. Really? Guess what showed on at my house YESTERDAY 6/6/202 ....the package after Wish INSISTED it came and I wouldn't get a refund. I'm appreciative I received what I ordered but will not use this service again. Be careful if you choose too. Check their BBB rating...it's an F! Bottom line, a good business should help serve and satisfy their customers. They treat people disgusting and basically let you know they have your money "haha". Instead of making this a good experience and wanting to use them again, I'll never.
Helpful Report
Posted 5 years ago
I am oder place on 13th May 2020. In your app wish delivery date 1st is given 18th May 2020 and then change 7th June 2020. Till date my parcel is not delivered. I want to cancel my order and refund back my money. Your app not helping me or no option to cancel my oder. That time date is giving 27th July 2020. I am not waiting for this longer date. Please help me for refund my money. Next time I am not trusted any UK company ur froud company.
Helpful Report
Posted 5 years ago
Products never arrived. No phone number to contact. Only bots reply to inquiries. They don't refund. This is a low level scam. I hope they collected enough money to leave the country..otherwise they are heading straight to jail. thousands of people were caught in their lies.
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Posted 5 years ago
ordered on April 10th 4 items.....STILL WAITING..........
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Posted 5 years ago
Just received an order for a pair of shoes after two months...was sent two pair instead of the one pair I ordered...shoes were of extremely poor quality, made of cheap materials. I returned previous unacceptable orders with no refund...these shoes will be thrown in the trash...WILL NEVER ORDER FROM WISH EVER AGAIN.
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Posted 5 years ago
What a waist time and money this is my second review first one they won't let me publis it because I don't have face book. Another joke.
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Posted 5 years ago
I'm still waiting for my order. 6 weeks now my first order. and my last kept getting emails says it delayed and delayed try to contact them will no luck I gave up lost my money warning w
Helpful Report
Posted 5 years ago
I ordered a product and after a month, I got a notice that that product is not available anymore even though it was still offered on the app. I reached to support and got the option to see other similar products, however, I was never able to open alternatives in the app. After several emails sent, I am still getting generic emails and my problem is not resolved. There is no customer support. I can't believe they are so irresponsible!
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Posted 5 years ago
You never shipped my purchase, and whats worse after months of waiting you never notified me that there was no shipment and never made mention of returning my money. Had to go to pay pal to get a refund. I would rather play a slot machine than buy from you people!!!!!!!!!!!!!!!!
Helpful Report
Posted 5 years ago
Still waiting for items paid for and not received. They charged separate fees for shipping several items. Then put them all in one envelope. Overcharging at for least 4 packages. Do not order from them....total. RIp off. Sent gloves in open package unsanitary plastic bag ...defeating the purpose.
Helpful Report
Posted 5 years ago
Took my money for item on 28th April 2020, and still not arrived (6th June today), no response from them, they keep moving delivery date back, item still not left China. Very poor customer service, scammers, avoid these crooks at all costs.
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Posted 5 years ago
Scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers
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Posted 5 years ago
Ordered loads off these people, thought stuff was cheap so ordered, out of 20 items I've received one item these orders where 3 months ago still nothing, complained to automated service which was terrible saying the delivery date will be one more month and they keep pushing dates up. I ordered 3 tablets for my kids and they said was delivered to my address and wasn't I talked to yodel there delivery service and they said the tracking number did not exist, and the delivery time from China to uk was one week which is rediclous they have rufused refund saying look down your local depot which I have, and they said look to your neighbours etc they are just passing the buck, the tablets cost a lot of money and I'm on furlough, I hate these scammers and this has caused my depression to worsen there must be something we can do to sought this Chinese rip off
Helpful Report
Posted 5 years ago
WISH IS DEFINITELY A SCAM, I ORDERED AND PAID FOR 5 ITEMS, THEY NEVER SEND IT TO ME. PLEASE DONT BE FOOLED BY WISH.
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Posted 5 years ago
Wish Logo Wish Reviews 54,051 • Great 4 stars: Great 3.9 Reviews 54,051 Excellent 53% Great 16% Average 6% Poor 3% Bad 22% Filter by: Tonisha D Green 1 review 1 star: Bad 8 minutes ago Of course they make you pick at least… Of course they make you pick at least one star just to comment. I have already posted on her but I ordered 9 different things in April it is now June and all i have gotten was a watch that i only paid $1 for. All together i spend close to $100 dollars and all i have received was a dollar watch??? NEVER I REPEAT NEVER SHOP HERE. I have a sister that is a lawyer that specializes in these type things if you are me reach out to me and I will gladly point you in the right direction. LET'S PUT THIS PLACE OUT OF BUSINESS!!!! I has been two months and I've received nothing. Eight items and you mean to tell me you guys haven't sent nothing??? They have a contact number but no way to talk to anyone it just direct you to the online customer service text self service thing my dates of arrival have changed 4 or 5 time in two months and i honestly have no idea where my packages are or if I'm ever going to receive them or at least my money. I don't know anything and that isn't right because you sho took my money off of my card when I placed the order so I expect to receive the things that I paid for and to hear some people never received their money or packages. Y'all messed with the wrong one this time because I'm not going to just forget about it. #WISHAINTSHIT #SHUTTHEMDOWN #GETWISHOUTOFBUISNESS #TAKEYAMONEYBUTDONTGETITEM
Helpful Report
Posted 5 years ago
Wish Logo Wish Reviews 54,051 • Great 4 stars: Great 3.9 Reviews 54,051 Excellent 53% Great 16% Average 6% Poor 3% Bad 22% Filter by: Tonisha D Green 1 review 1 star: Bad 8 minutes ago Of course they make you pick at least… Of course they make you pick at least one star just to comment. I have already posted on her but I ordered 9 different things in April it is now June and all i have gotten was a watch that i only paid $1 for. All together i spend close to $100 dollars and all i have received was a dollar watch??? NEVER I REPEAT NEVER SHOP HERE. I have a sister that is a lawyer that specializes in these type things if you are me reach out to me and I will gladly point you in the right direction. LET'S PUT THIS PLACE OUT OF BUSINESS!!!! I has been two months and I've received nothing. Eight items and you mean to tell me you guys haven't sent nothing??? They have a contact number but no way to talk to anyone it just direct you to the online customer service text self service thing my dates of arrival have changed 4 or 5 time in two months and i honestly have no idea where my packages are or if I'm ever going to receive them or at least my money. I don't know anything and that isn't right because you sho took my money off of my card when I placed the order so I expect to receive the things that I paid for and to hear some people never received their money or packages. Y'all messed with the wrong one this time because I'm not going to just forget about it. #WISHAINTSHIT #SHUTTHEMDOWN #GETWISHOUTOFBUISNESS #TAKEYAMONEYBUTDONTGETITEM Share with me Get Wish shut down Stand for something or fall for anything I'm not giving away my hard earned money for free.
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Posted 5 years ago
You SUCK. 3 MONTHS LATER I'M STILL WAITING FOR MY STUFF
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Posted 5 years ago
I ordered about a dozen things 3 MONTHS AGO!!!! Haven't gotten one yet!!!!!
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Posted 5 years ago
Wish is rated 1.2 based on 3,687 reviews