“Clear communications. Sent a video once the sign was complete before shipping so I knew what to expect. Fast shipping. Arrived earlier than expected. Would highly recommend! Hank was quick to email back.”
Hi,
Thank you for the positive reply, it means a lot to us when it comes from our customers. We will pass this to Hank and he will be very happy.
Regards,
Neonchamp
“It is hard to rate NeonChamp. I enjoyed the customization screens to create what I wanted, and I believed the price was fair. But, after I made my purchase, I did not receive a confirming email, and I have not idea when my purchase will arrive. Instead, the first and only email sent to me from NeonChamp was this automated request for a review.”
Hello Chris,
We apologize for any inconvinence caused, may we know how was the order placed? can you please email me on daniel@canvaschamp.com so we can look into this and assist you.
regards
Neonchamp
Thank you so much, Yulissa, for giving NeonChamp a fantastic 5-star rating! We are absolutely thrilled to know that you loved our product. Your support means the world to us. "Looks sick. Even my dog loves it. Thank you!"
Your kind words and feedback inspire us to keep delivering the best experience to our valued customers. If there's anything else we can do to enhance your experience or if you have any questions, please feel free to reach out to us. We are more than happy to assist you. Once again, thank you for choosing NeonChamp!
“REALLY REALLY love the sign. It looks great and the color was better than I expected. It was a hassle to get the product shipped quickly but it came when promised and the quality seems great so far!”
Dear Madeleine,Thank you so much for taking the time to give NeonChamp a 4-star rating! We truly appreciate your support and feedback.
We're thrilled to hear that you REALLY REALLY love the sign and that it exceeded your expectations in terms of color. Our team constantly strives to deliver products that not only meet but also exceed customer expectations.
We apologize for any inconvenience you may have faced with the shipping process, but we're glad to hear that the product arrived on time as promised. Rest assured, we continuously work on improving our shipping procedures to ensure a hassle-free experience for our valued customers like you.
Lastly, we're delighted to hear that you find the quality of our product great. Quality is something we take great pride in, and it's fantastic to know that it has met your satisfaction.
Once again, thank you for your wonderful review, and we hope you continue to enjoy your NeonChamp sign. Should you have any questions or need any assistance in the future, please don't hesitate to reach out to us.
Best regards,
NeonChamp Customer Support
Hello Nikki,
Thank you for the positive review, it really means a lot coming from our customers and our team gets motivated from this. We promise to deliver the same level of service to all our customers.
Warm regards
Daniel
“I ordered this sign for my brother for his birthday (his YouTube channel is called Bruner Tuner). I was impressed with the price, the quality, how great it looks, and how quickly it arrived. Neon Champ even sent a video demonstrating that everything worked properly prior to shipping. I would highly recommend ordering from them.”
Hello Kelsey,
Thank you very much for the positive feedback, it really means a lot coming from our customers and we promise that we will maintain the level of our deliverance.
Warm regards
Neonchamp.
Hello Gino,
Thank you very much for the positive feedback, it really means a lot coming from our customers. We are glad that you loved the color also.
Warm regards
Neonchamp.
“I came across neonchamp online and loved their entire process from start to finish. The interface for ordering was simple, tracking my order status was easily accessible, and receiving the video of the sign prior to it being shipped just blew me away. VERY reasonable pricing in comparison to size of the signs. As an event planner, this just makes sense to use them moving forward.”
Hello Trevonne,
Thank you very much for the positive feedback, it really means a lot coming from our customers. We are very happy that you shared your experience of your journey with Neonchamp.
Warm regards
Neonchamp.
“They did an amazing job on my sign!! The shipping took about a week. I love that I had to sign for my package. They had the sign packaged up really really good I needed pliers to open the box that it came in. I also had received many compliments at work!! I would purchase again.”
Hello Shannon,
Thank you for the lovely review, this helps us more in delivering better products to our customers. We assure you that we will keep giving the same level of attention to our every order.
Warm regards
Daniel
Posted 2 years ago
Hello Shannon,
Thank you very much for the review, we are really happy that you loved the sign and your colleagues also loved it. This means a lot to us when our customer's praise us and it motivates us to be more efficient in delivering upto the expectations of people.
Warm regards
Neonchamp.
Hello Dustin,
Thank you so much for posting your review, it does mean a lot for us when our customer post reviews about our products. This helps us in improving our level of service as well it motivates us to deliver our products more effectively.
