“You quoted a price that i accepted but forgot to add the additional drivers on the policy When I cancelled you charged me A huge fee when the policy hadnt even started. Piracy comes to mind”
“Excellent hassle free company to deal with so far and extremely competitive quotes. Dennis W on the live 'chat' was extremely helpful and quick to respond to my queries. I would recommend this company.”
“Price was good and ease of using app the downside was it said to join and download app to have to hand I tried but nothing and re-tried and then it said already registered so still
Don’t have app .also I don’t know which breakdown company you use is it written somewhere ? Still struggling with info so more clarity once insurance bought and ease of downloading and using app would be better as it’s all geared to buying the insurance and then just an email with some info attached .. personalised info would
Be useful but thank you 🙏🏼”
“Very happy with my home insurance quote. The most competitive price.
Was disappointed that there is no customer service phone number to call. the website was was clear to understand when taking up the quote.”
“Very straightforward method of the process application and very easy to set up. I’m pleased to have changed over Car Insurance ready for next month for this year till next year. Thank you.”
“1 the site is clear
but
2 the bot is totally unhelpful
and 3 the ability to register is unhelpful and
4 the ability to become human is almost impossible to do
5 there is no possibility of contacting a human being
6 the claim handling is staffed by a human who is very helpful
7 In addition i was with ageas last year , the increase in cost was about 20% and i end up with ageas under a different name.”
