“i have 2 insurances on the same email and it will only let me sign into one which is no good when i change my car, no phone number to speak to anyone and the chat help online is only until 2pm which is silly when most people work till 5pm”
“I cannot register with the website to check my details. I've tried over the last 48 hours and no email to set a password has been sent out to me. Disappointed”
“I made a stupid error when completing the quote form. I used live chat and spoke to Lizzie. She sorted the issue out straight away, advised me on what to do next, and now it's all sorted. Excellent customer service, thanks Lizzie”
“STAY AWAY from this company! They will catch you out in anyway they can. Typically after the cooling off period when they decide to reply to your emails. No contact number, very poor customer service!
AVOID AVOID AVOID”
“As I have only taken out motor insurance with yoga about a day ago I can only comment on the easy form to complete to obtain a quote. Also clever is the NCB which is calculated from a database. It was actually correct. The quote received for my Corsa was excellent and I accepted it. Another good point is the free additions whoich you wish can be upgraded. As for other aspects, some already have been mentioned by other policy holders these for me remain to be used if needed. I can comment then. So all good for now.”
“I’ve made a change to my policy and paid the fee. The new documents received by email did not include the change. I thought maybe I made a mistake or missed something so I made the change again and paid another fee but yet again the new documents that were received were wrong again. It is so hard to try and resolve this when I’m in a position where I’m not even sure if I’m legal to drive my car”
“Policy auto renewed but reminder emails went to junk. I didn’t see annything until the day policy renewed. Tried to cancel but impossible to speak to human. They charged £49 cancellation fee. For just half day cover!”
“The price was very competitive. There was no fuss or unsolicited calls. I am returning to insure a commercial vehicle after using Yoga for a car insurance earlier in the year.”
