“Impossible to contact. No email and no phone number. They automatically renewed a policy without need nor authority. We no longer have the car. They were notified never to auto renew. Log on to the portal are the instructions where you cannot cancel a policy without making payment even though none is due. I highly recommend not using this site. Our policy was taken out with one call and they transfer it to this shower!”
“Website was easy to navigate and price was half the price quoted by my current insurer for renewal which was amazing in these current Financial Times”
“I’m very pleased with the service! It’s incredibly easy to use and seems to cover everything I might need, all at a reasonable price. The user interface is intuitive, making navigation a breeze for someone like me who is new to this.
However, as with any service, the true test will come when I need to make a claim. Just like with insurance, we can only gauge the effectiveness when we face a situation that requires it. Until then, I am satisfied with my experience”
“Yoga stole money from me. I wasb't aware of the rolling contract, I didn't say yes to renewing contract. I sold the car being insured, yet they still took £50 admin fee. Stay away from these crooks. Nothing but thieves.”
“Yoga online service made incorrect assumptions one of which I can't amend without a human as it does not appear on the self service portal.
The online chat bot was a total waste of time.
It cost me money to change one problem via a policy amendment which cost me £20 and because I can't change the other problem as yoga has zero customer service over the weekend, I've paid for car insurance that I can't use.
The automated service did however offer me a cancellation quotation as an option. It actually wanted to charge me to cancel. I'm furious.”
