“I’m so cross as my car insurance was automatically renewed against my wishes with this company. I already had taken out a car insurance with a cheaper company ( I never ask for auto renewal. ) However I thought I’d contact them but this proved impossible. No way to speak to anyone. Downloaded app that would not work. Continued to say they couldn’t find me on system but they manage to take my money ok.
2 hrs later still trying to figure out how to cancel this.. I felt annoyed and frustrated. Tried to do on line chat, no one there . Tried everything I could . Rang my bank asking them to deal with this as I never authorised the much more expensive renewal. £70 more than last year for the same car. I want someone to help me cancel this but no way found to do it. Live chat not available. I will not use an online insurance again with no telephone number to call.”
“Straight forward questions leading to genuine optional extra’s most at no extortionate costs all in all very happy with lower cost by hundreds £ with all the usual comparative sites and only £20 ish for paying monthly
Result highly recommend”
“On line registration and form filling so easy to complete, all questions easy to understand.
Great price checked on compare the market for fully comprehensive insurance.”
“Can’t access my account saying wrong email but it isn’t . It’s the only email I have. Need to change my policy. Tried resetting it with out any luck unable to speak to anyone as there is no contact number. Trying using online support live. Chat with no result”
“A good price for car insurance with the usual included extras. Online access seems ok but early days so time will tell, particularly liked the claims no. being sent by text as a .vcf file that gives an option to automatically added to contacts.”
“I wanted to put no stars but that was not a option , my insurance was cancelled due to a glitch ?? in the system after 10 weeks ?? . No change in my circumstance
9 years+ no claims no convictions giving me a very sort time to find new cover - the closer to your due date the more you can end up paying”
