“They have allowed me to insure a car that doesn't exist. Admittedly, I , mistakenly input wrong details. But vehicle reg and year of manufacture were correct, but this is brand new, collection is tomorrow, and I can't ammend till policy is in force. I'll never use online insurance ag.”
“Bought homeowners insurance. Price and coverage seem good. However, when instructed to create an account it shows I already have one. When I log in it does not show the new policy. Not sure what to do. If I encounter a problem I won't be able to access it and the policy is on-line only. Perhaps not a good idea for me.”
“Found it to be very quick and easy to apply online easy to complete application form documents were with me in an instant price was very good compared to other insurance quotes highly recommend”
“For a start they were the cheapest option for our house insurance. The sign up process was quick and efficient and the required documentation was emailed to us immediately. Friendly and helpful follow up as well.”
“The operative I dealt with resolved my query and issues. The reason for the 4 not 5 stars is how difficult it was to get through to the agent. They are only open 9-12 and no phone numbers. The chat bot is billed as live chat but goes round and round and round until eventually you are given an option for live chat with an agent but it’s not very clear.”
