“Can't speak to anyone, no phone number only for claims. Ahead of a direct debit I'm unable to make on the set day, I asked via chat for a 2 week leeway. In reply (via a noreply email) I am informed if funds aren't available on that day ( which I emphasised they weren't, they will retry in 10 days and I will be charged a £15 fine. I understand being charged a fine if payment is already taken without contacting them but I contacted them in advance for help. If other companies are more than willing to accommodate in the same circumstances why can't they? Surely this is illegal!”
“Absolutely useless!! I wish I had read the reviews and done my research before taking out my policy. I set up the policy to start the weekend I was picking up my new car but ended up getting it delivered earlier. I couldn't change it on the online portal or speak to anybody as there is no phone number, the live chat wasn’t an actual person just automatic replys! Rubbish experience so far”
“Iwas lookingto insure my car and was directed by theQuidco to a number of insurers and I found yoga was the one most suited for my needs and budget.
Filling their form was staight forward and every thing was explained cleary.”
“I cancelled my policy and didn’t renew yet to still send emails !! I find it frustrating you cannot talk to anyone I will definitely not be using you again !!”
“I have had a stroke and was in hospital when my policy got re-newed
I have just noticed that you have charged my card with payment
I would appreciate being refunded with the costs as I can not continue with driving anymore & have had to sell the carp
I have tried on line & by the phone without success all day
My tel number if you need it 07766823383”
“I needed to amend my options as the automatic renewal price was too high. The website was not working, the chat bot service was useless and there are no actual human agents employed to be able to address this.
I therefore had no option but to cancel my direct debit, and arrange with my bank to block any attempt from Yoga to take money and arrange insurance through a different provider.
Very disappointing service”
“This is the worst experience i have ever had with any insurance provider.The portal did not work costing me 100s of pounds which i will be taking up with the Ombudsman. Please take my advice and avoid this company”
“After arranging car insurance with yoga paying a deposit of £47.47 I discovered that my partner had already paid my previous insurer
Literally less than 1hr later I cancelled yoga insurance not only loosing my deposit but then had to pay a further payment of £2.52 to cancel”
