You can now easily create attributes and ask additional questions about your customers, products and the company when shoppers write their reviews.

The UGC gallery has been updated to show fallback images and messages when photos cannot be fetched from Instagram.

Our Survey Manager now includes numerous pre-made survey templates that you can select and customise to meet your needs

We have released an update for Magento 2 which should help you to get the correct product page urls for variants and reduce use of placeholder images for variants.

Web Content Accessibility Guidelines enhancements for the product and floating widget create improved Axe-core results

We are excited to introduce the updates to our WooCommerce plugin, bringing a more enhanced user experience to WordPress users utilizing WooCommerce for their online stores. 

Single sign-on provides our customers with a quick way of securely logging in to the dashboard using their Google or LinkedIn account

Enterprise users are now able to allow multiple users login to their REVIEWS.io dashboard via our new SSO

You now have the freedom to define your own cooldown periods for different review-based earn rules, and the cooldown period can now be set on a per-product basis.

You are now able to duplicate surveys effortlessly and export data for individual responses as spreadsheets

Take your customer support to the next level with the updated REVIEWS.io & Gorgias integration. Our integration allows merchants to automatically attach customer review data to Gorgias support tickets, and personalize your support experience based on past review data & customer segments.

The Influence.io plans are now available for direct upgrade within the REVIEWS.io dashboard. This is an exciting development for businesses looking to take their loyalty programs to the next level, as the new plans offer a range of features and tools to help businesses engage and retain their customers more effectively.

Great news! Our survey widgets now allow clients to pass even more metadata when collecting responses. With this new feature, clients can attach various customer, product, or any other information to survey responses, enabling them to get a more detailed understanding of their customers' preferences and behaviors.

With just a few clicks, you can now preview your surveys in a variety of formats for your widgets, collector pages or Shopify checkpout pages. This convenient feature allows you to easily adjust the look and feel of your survey to perfectly match your brand's aesthetic. Plus, with the ability to generate an installation code, you can seamlessly integrate your survey into your page or publish directly to your Shopify checkout page.

Influence.io is officially out of beta and comes with new ways for your customers to earn points.

With the newest update, the shareable survey links, our survey tool gets more powerful than ever, if you haven't tried it yet make sure to gather valuable feedback from your audience with your existing REVIEWS.io account.

We are excited to announce a new feature for our survey tool! When viewing survey responses, you can now access a condensed view that provides quick insights into your results.

Customer surveys can be a valuable tool for building positive customer interactions and gathering zero-party data. We are constantly improving our survey feature to enhance its possibilities.

In the Standard and Bar Widget of our Nugget Feature is it now possible to add the location of the customer review.

Introducing our new and improved Customer Survey Feature! With our latest update, you can now create more extensive surveys than ever before.

The new Social Proof Library has been launched to give you even more flexibility in creating beautiful banners from your reviews. You will find now not only the images you created yourself in the library, but also auto-generated banners from reviews that meet specific criteria. Furthermore you can use the library to download your Social Proof Banners for posting on social networks or send them to yourself via WhatsApp, and add banners to the Social Proof Carousel or the UGC Library.

The Shopify App Store got a redesign to make it easier for apps to be discovered and communicate their benefits to merchants. We updated our App Summary and Feature listing to make it easier to be found by merchants.

🚦For more control over your data, customers can now integrate HubSpot through our invitation flow feature. Simply add an Integration step after sending an email and select "Send to Hubspot".

We added an 'upcoming integrations' section to the integration library including the option to leave an integration-request. We will collect those suggestions and work on future integration accordingly to customer demand. So don't miss the opportunity to include your ideas: Dashboard > Integrations‍

🤖 Our AI system analyses new reviews and suggests snippets that could be turned into Review Nuggets. You may approve or delete the suggestion and then activate/deactivate them in the product- or company tab. See for yourself:‍ Dashboard > Nuggets > Manager

The Attributes interface lets you now structure custom invitations to gain actionable insight from product and company reviews. It’s where you’ll create and control the additional questions you want to include in review requests.

You can now manage photo reviews, videos and Instagram mentions all in one place - thanks to our updated UGC feature making it easier to tag any image and create shoppable UGC galleries.

We just rolled out a game changing update and are now proud to offer the most powerful Klaviyo integration of any review provider.

We updated our 'Questions & Answers' widget to give you more customisation options with CSS variables.

📸 Poet.so started as a tool to capture and share tweets as beautiful images. With the latest update you can now create free social proof banners from REVIEWS.io and Shopify. Explore all the options here: poet.so