Totally shocking customer care
There was a mistake on my booking made by BA.
Got an email to say "contact us to discuss".
Took over 30 contact attempts spanning 7 hours and STILL not resolved.
The absolutely most shambolic customer support I have ever experienced.
Still waiting for the call back I was promised 2 weeks ago.
2 years ago
British Airways has a
1.8
average rating
from
256
reviews
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