Dasher didn’t follow instructions to get to my door, cancelled my order as he was talking to me- telling me he did not speak English. My double dash he left on the ground 4 blocks away! Customer service tells me it’s my fault he called me, but he doesn’t speak English. He cancelled my order as I watched! I had to pay a restocking fee for an order that was cancelled in front of my face. Customer Service questioned me because I texted him. Where is the beer, but he told me to text him because he doesn’t speak English. I had no way to communicate. I have a picture of a location that I can show is blocks away from my house that he dropped it off on the ground, there’s a door code to get into my building that I left, but he didn’t try and when I tried to go downstairs, he drove away. I’m now paying double for the same thing waiting twice as long and I paid a restocking fee.
1 week ago
DoorDash has a
1.3
average rating
from
21,092
reviews
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