DPD local stolen my parcel before Christmas. They didn’t record the item on drop-off, just took away and disappeared,when I claimed several times they always had a different answer, they no bothered to investigate, eventually after 2 months past they said I contacted them too late, and the claim is closed,later when I proven that I contacted them in time they said that the parcel contained prohibited items so they can’t help. They don’t want to refund money nor pay insurance. It’s a big scam!! It is a THEFT! Never experience such a poor standards and no ethic of the company!!! Avoid them!!!