Almost a scam company. I say almost because they are not a scam company by design. The scam is just a by-product of their shadey business practices, incompetence and next-level appalling customer service. The net result is the same... they won't give you the service that you pay for and they will keep your money. You might as well deliberatly send your money to a scammer - there's something more transparent about that. At least a scammer doesn't waste your time. Once they have your money they do the decent thing and ghost you. These guys keep you hanging on for hours and hours, weeks and weeks. Email upon email, live chats etc. I most have cost them hundreds in wages for the hours and hours of their time I have wasted trying to get my money back. It really doesn't make sense. Anyway, I have been dealing with these accidental scammers for nearly 6 months after they failed to deliver my parcel and kept my money. I got some back as a partial refund and am now chasing the rest via PayPal and credit card if needed. Dont use these morons. Use anyone else.. it really doesn't matter who.