If i could give a zero i would , apparently the items we ordered were delivered but they were not , they sent me a pic of another door not mine without the parcel in the picture i categorically stated no neighbours or other places,( to me only my address) So i rang them and they said an investigation would start. A few days later i get an email stating we have concluded that you received the trainers and this is now closed . And to contact my payment method to see if they will reimburse me i am lost for words what the hell just incredible you dont deliver and take our money and then expect us to try and claim it from our own payment company ie bank or credit card (shocking) i will never purchase an item from jd sports again and i will post this to as many social media sites as humanly possible you do not deserve customers you are a corporate company that makes money from scandalous behaviour taking money from people this is the truth because you could not come to a conclusion i received them because you already stated they were delivered to another address .