Bundles and sim cards are not sent. My order was supposed to arrive after 5 days, it's been a month now and I haven't received it. The customer support told me they do not know if the order has been sent or not, they do not know which shipping company is used, so neither can they provide a tracking number. The only solution according to them is to wait (until when? More than a month seems already pretty long to get a sim card). Also, reimbursement are supposed to be done within 48 hours. I requested it 2 weeks ago, and it still hasn't been approved. Again the only solution according to them is to wait (wait for what?). Do not buy from them, and if you had the bad luck to do so, don't hesitate to report them to the police station (even for only 10€).