Worst Customer services, I just join LycaMobile and I followed all the steps to activate their bundle offer for joining to LycaMobile. After I did all the steps, I waited for bundle to activate. After hours of waiting I contacted customer service and told me to wait two more hours, again called them after more than two hours to tell me to wait another two hours. After half of day waiting I called again, this time I was told that I had to put credit and text ‘PORT IN ‘ before everything else. That is impossible to add credit when I am with different carrier. I gave up and I looked to activate different bundle with my £10 credit l, wich I topped up online. After I activated a £10 bundle with 15gb data, I only received 7gb. I quickly called again customer services. When I asked why I only received 7 gun, I was told that I activated the bundle offline. I asked where are this informations about this, he said it is small Written on website. I read and said only if I do it instore Will get only 7gb and they cannot help me. I topped up online and activated also online, at HOME, not INSTORE. I asked straightaway to cancel the bundle. They told me it will be cancelled within 2 hours. Again after 2 hours I called again to wait another two hours. From the beginning I stopped data from my phone. No one mb was used. After two days I received a text: they were unable to cancel the bundle after 2 days because I used data. With data switched off for 3 days and don’t know how this it was possible. I am not happy with LycaMobile services! I will never recommend to anyone and I will ask for PAC number to move.