Ordered what seemed to be a good deal for a auto renew one monthly contract through money supermarket.com. Pay monthly £5.99 for unlimted calls and text and 15gb data. Before ordering I had found out that they use the EE network and checked coverage for my living area which was good indoors and outside. The infomation on email said insert sim and package will be activated and phone number would be texted over. Sim came in post and once installed in phone no network sign came up on phone and then just 1 bar intermittently. Even with weak signal no message came through. I took phone to a differnet location with better signal but still no activation message. I tried to contact Lycromobile through the customer service number and it does not give you access to speak to anybody. I believe they have sent me a top up sim card because I finally got a message saying you need to top up sim. Having no signal at home obviously of no use whats so ever so I am binning the card and righting off the £5.99. Also contacted my bank to advise them not to allow them any further payments. Feel like I have been scammed by this company. My advise. DONT BOTHER!!!