Absolute rubbish service. Tried to register a new SIM to transfer to Lyca. Can't register. Asks for the alternative Lyca number. I am supposed to dial 132# to get the alternative number but, it does not work. Just get invalid request. So try and call Lyca using the 332 number from phone using the new number. Can't contact them as it says you do not have enough credit even though the sim I purchaed was for unlimited texts and calls with 6GB of data. Tried calling the help desk from another mobile only to be told it's cosed this at 3pm on a Sunday. Absolutely useless with rubbish customer services. Will switch to another service that can actually provide customer services and allow you to register a number. Would ask for my money back but doubt if I can get in touch with them.