Worst company to EVER deal with! To begin, when I switched over to them, I went my first 5 days without service! When I activated my new account, 2 lines, the accounts were never activated properly. When I called customer service, they told me I needed to select a plan (which I did when I switched over AND paid!)…THEY COULD’NT HELP ME, SAYING THERE WAS NOTHING THEY COULD DO! They then directed me to go back to the place where I purchased the service, which was an independent retailer, and he was out of the country for a few days…which is why I had to be without service till he came back! Let’s not begin talking about the service…WHICH IS HORRIBLE! I had to ALWAYS look for WiFi to even use my phone! So when I decided to switch, guy in customer service was, ONCE AGAIN, RUDE! When I asked for my account number and transfer pin, he was asking me questions like “why do I want To switch” “give me 2 numbers that I call frequently”. Then when I told him I needed my info for my second line, he told me to call back, because calls were timed. Then I had to argue with him and tell him he can just help me out! That the wait times are ridiculous! He kept insisting I hang up and call back! Once I told him that this is a perfect reason why I wanted to switch, because their customer service is bad, he then agreed to help me! BUT STILL continued to be rude and tell me “you better make this fast”…I thought I did right when I switched to them…NOPE! I would NEVER recommend this company!