Royal Mail have surpassed themselves again a package which is Special Delivery Gaurentee next day 1pm was posted Thursday15th June, NO Delivery Friday 16th June after staying in all day A tracked 24hr parcel posted Friday 16th and arrived Saturday 17th June However the Special Delivery is still missing NO trace, NO Delivery, NO update on tracking You moan and complain that you deserve fair pay, treatment, conditions yet you don't care about the customer and the inconvenience you cause us A service was paid for to ensure it arrived in plenty of time and yet you don't even have the decency to deliver pointless having a service if you can not honour it You try calling Royal Mail Customer Service for the voice activated message there is a wait time of 90 mins Poor service all round and a very disappointed small person regarding his item. Guess it's time for another form of service to take over and deliver what they say they are gonna deliver with the service paid for