This is totally scam, I come out from Airport 10 am but there’s no visible sign or introduction correctly to the Car Park , I was in the queue 10:40 am to 1.30pm, While I was on the Q I jump into the counter and asked about my UK license acceptable, staff is very rude. They told me to wait until my time coms,finaly come up to counter they told me I have to get full cover insurance for £120 something. i’m travelling to Bergoma airport every two weeks and I take the cars from there with a few different companies. Never had a problems with my license. I take full insurance cover for €27. I had a really bad experience what I never had, i only try to get a car for 24hrs but i was waiting there 3hrs, because of long waiting, I have to cancel everything my schedule,I can’t find the cancellation on your website. Please could you cancel my reservation and refund as soon as possible thank you. They answer back saying there cancellation police is 48hrs, They don’t talk about what bad experience I had, Never says they going to investigate, worst customer service ever in my life