I ordered a Lego F1 car for my son's 11th birthday on June 11th. At checkout, it indicated the package would be delivered by June 8th or 9th if I paid $57.99 for shipping, which I did. I then received an email from DHL saying the package will be delivered on the 13th. I contacted "customer service", and they replied with the stock "supply chain/COVID" excuse, which they obviously knew of when they intentionally misrepresented the arrival date for the extra fee. They refused to refund the shipping cost. STAY AWAY.
1 year ago
Tradeinn has a
1.3
average rating
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