Wow - I so wish I had found these reviews before joining Utility Warehouse! I don't even know where to begin. Please, please avoid them! I joined them in September 2022, and we are now in June 2023, I have £2000 in credit. They just keep upping the amount they take, despite regular meter readings provided. Their customer service is beyond appalling. They have ignored every single message I have ever sent them, with the exception of one - the one I sent when I was leaving. I joined another company a month ago, yet this morning I find they have taken another £440 out from my direct debit. I cannot cancel this yet, as I need all my money back. This has put my family in serious financial difficulty and yet they just keep taking more. Please, please avoid!!