Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.04

4.0 Rating 18,905 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“J'ai pris mon ticket en même temps que mon vol Ryanair. Etant pourtant très attentif aux horaires, ça s'est quand même mal passé. J'ai reçu une confirmation du départ du bus 6 heures avant que mon avion n'arrive à Dublin. J'ai demandé pour changer l'horaire. On me l'a refusé car je n'avais pas pris un ticket adéquat. Je n'en peux plus de ces techniques commerciales catastrophiques où tout est fait pour induire en erreur et après refuser une modification qui n'engage à rien. C'est nul!”

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Posted 1 month ago

“The email response did not relate to my specific circumstances and appears to be also generated which was of no help or reassurance to me”

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Posted 1 month ago

“Unclear as to where their bus stops actually are located eg Merrion square North, Pearse street. Ended up using an alternate coach service”

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Posted 1 month ago

“I use the airciach 3 times per week and their services are so unreliable. Today I was meant to be getting on the 0513 bus from lesson street bridge and when I was crossing the road literally across from the bus stop the bus drove by, there was no one at the stop, but this was at 0505, 8 min prior to the departure time. Other passengers arrived on time and told them the bus was already gone, their comments were the same, very unreliable service. Same happens returning into Dublin, always late or last minute cancellations. Disappointing!”

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Posted 1 month ago

“y’all took my money and never gave me my ticket tf”

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Posted 1 month ago

“Aircoach is a joke. 25 minutes late, no updates, no apology. Completely unreliable—avoid at all costs if you value your time.”

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Posted 1 month ago

“Sitting on the bus now from Dublin airport to Belfast. Rude passengers playing music and video without headphones. Several pax asked one man to turn down music and he refused. No monitor, nothing to be done for 2 hours. Maybe the company could post noise pollution reminders at very least. Very uncomfortable ride with someone’s vulgar music and lyrics blaring from the seat behind me in my ears the whole time.”

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Posted 1 month ago

“I contacted Aircoach through the inquiry form on their website, but didn’t receive a reply. So I reached out via Twitter DM, and they responded right away. They explained everything clearly and it was really helpful. Thank you.”

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Posted 1 month ago

“Aircoach was my only mode of transport from Cherrywood to the Airport at midnights. As a frequent traveller, I'm affected greatly by Aircoach decision to void the Cherrywood stop. I am concerned for my safety as I have to walk long distances in the middle of the night. As there are quite a few people who have expressed the same, I request you to please bring back the CHerrywood stop as there's a residential community that travels quite a bit.”

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Posted 1 month ago

“My friend was traveling from cork with the same company and the bus was delayed due to traffic. She already had a ticket to Belfast and they were literally 1 minute away from the bus stop when I asked the driver if he could wait for 1 minute he simply said “no I’m leaving”. I find this unacceptable”

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Posted 1 month ago

“Good and fast”

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Posted 1 month ago

“Everything would be ok, but WHY WHY there is not nite service Dublin airport to Cork anymore? My plane arrived 1 .30 am ( on time) and there is nothing you can do.. then you will have bus leaving every hour and 10 people sitting in it ..”

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Posted 1 month ago

“I had booked on the 01:20 service from Dublin T2 to the Clayton hotel. I and a few others turned up for the service but it did not arrive. We then had to wait until 02:20 for the next service. It was 2 degrees and as you can see early in the morning. I had to drive to Cork from the Clayton hotel so I did not get home until 6 am after arriving into T2 at midnight. I queried tis with Aircoach to be told that the 13:20 service did run. I correct them on the time and they informed me that from their tracking system they could tell the 01:20 service did also run. I contradicted this and they investigated this to establish the service did run fromT1 but the driver decided not to bother going to T2. If this is the service provided I would suggest you should never use this company and I certainly will never use them again even though I have used it for years. There are better alternatives. Just not going to a stop and then arguing that you did is no way to run a service. I would give a zero if it was an option”

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Posted 1 month ago

“The customer service team was super helpful and answered my request super fast! Great service!!”

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Posted 1 month ago

“Great support, thank you”

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Posted 1 month ago

“I’ve been meaning to write this for over a month, excellent service from Drivers Kiaran and Brian if I remember names correctly. I realised 20 mins out of Derry that I had my husbands car keys, the drivers made sure I got to exchange them with bus going to Derry and my husband was able to meet bus and get keys. Crisis averted. Brilliant service and also brilliant personalities. Thank you”

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Posted 1 month ago

“Their inflexibility is amazing”

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Posted 1 month ago

“Aircoach drove past without stopping when I had pre booked a ticket and they refused to refund me”

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Posted 1 month ago

“I am a regular Aircoach passenger on 704X service, usually very pleased (5 star), but lately wifi is very weak or non-existent (2 star). I have reported this to Aircoach, was advised to give this 'feedback' to Aircoach via a review. Hence writing. I can give the vehicle reg no. if contacted by Aircoach but situation applies to several.”

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Posted 1 month ago

“Excellent customer service.”

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Posted 1 month ago

Aircoach is rated 4.0 based on 18,905 reviews