Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Dublin
Rating: 4.10

4.1 Rating 18,166 Reviews

77 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Galway and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown, Killiney and Greystones. We are proud of our Airport Coach Operator of the Year 2020 title, and we remain committed to innovation. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at a great value.

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Phone:

+353 (0)1 8447118

Email:

info@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very prompt and courteous response to an email enquiry. A follow up call to the office was answered quickly and dealt with very efficiently.”

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Posted 1 month ago

“Bus is always on time, friendly drivers, customer service replies promptly to questions sent. Great service.”

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Posted 1 month ago

“This service has become increasingly unreliable over the past two years and is no longer reliable. Avoid at all costs if you wish to catch your flight.”

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Posted 1 month ago

“1530 bus from Dublin to Belfast broke down a few miles from Glengall Street today. We were delayed by an hour. I’m not complaining. I want to make sure you know that your driver, Ian was brilliant. He made sure we were safe, he dealt with all the problems efficiently — and most of all, he was superb with us, the passengers. Very funny, kept us informed & in good spirits. He’s probably still waiting for the coach to be towed. Please can you make a point of passing on our thanks to him. And give him a raise! Ian Condron, Travelling with Sue Higgins”

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Posted 1 month ago

“Don't use Aircoach unless you assume in advance they're going to breakdown or abandon you mid journey for 45 minutes and you buy a special add on for your ticket ahead of time. Otherwise, you won't be refunded, despite not actually being given the service you paid for. If I could give 'No stars' I would”

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Posted 1 month ago

“Spoke with Haddy excellent person so patient and extremely helpful thanks again”

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Posted 1 month ago

“You have sent the tickets to me very fast.”

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Posted 1 month ago

“The driver on the service I took was terrible. He had no people skills, his non verbals were very negative. Based on my first experience I won’t be using the service when I return.”

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Posted 1 month ago

“I purchased but didn’t receive the tickets. Contacted customer service and they got back to me very quickly, I got the refund. Thank you!”

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Posted 1 month ago

“Always bad experience with you guys! No options to pay in the airport with AIB card- really??? Always being told to run back to terminal to get cash! Also few people in front of me paying with the social card ! This cards can be charge but not AIB really? You are unbelievable! At least the staff could have been helpful and advise me to buy the ticket on line that would have also been cheaper and would have saved me from running all around as per usual with you ! Bad staff and bad service , expensive as hell !”

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Posted 1 month ago

“I had a great experience with aircoach 700 today john and adam were great helping me with my luggage and direction I had a wonderful experience thx x”

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Posted 1 month ago

“Booked through Ryanair,they don’t offer refunds! And you can’t even chose the bus time”

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Posted 1 month ago

“I had misplaced my luggage on the very first day I landed in Dublin in the aircoach. The next day I was able to find it in the airport(lost and found section). Extremely grateful to the staff for helping me out.”

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Posted 1 month ago

“When customer services tell you that there will be a frequent service in the early hours of the morning (a shuttle every 15 mins), one is trustful. After all, why would a company lie? Tell me, Air coach, why did you lie? Arriving at Dublin's O'Connell Street at 01h00 for the Dublin airport service was an act of trust; waiting over 70 minutes was, however, an act of folly? What happened to your service on Saturday early morning, 31 August? In the end, I had to hail a taxi! Very, very disappointing, Air coach!”

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Posted 1 month ago

“I bought the ticket for 4:05 in the morning in Dun Laoghaire and planned to be at the bus stop 15 minutes earlier due to safety reasons. For my surprise, when I was walking to the bus stop, I saw it coming (the bus was 20 minutes earlier) and I literally had to run to not miss it. Another passenger did the same. The bus should come on time. I'm certain other people missed it.”

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Posted 1 month ago

“1 hour late with no apology or any money off on a Friday night from Dublin to Belfast. Horrendous customer service, will never use again. 0/10”

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Posted 1 month ago

“I love the efficiency and reliable bus service when arriving at the airport.”

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Posted 1 month ago

“Do not trust this company they have stolen money that was meant to be returned to me and are refusing to help in any way to get me it if I was anyone find anyway of transport”

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Posted 1 month ago

“By confirming Glengall St Belfast still the pick up to go to Dublin airport and that if any changes with the new Belfast train and bus station they will let me know”

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Posted 1 month ago

“If I could rate lower I would. My daughter's were booked on the 23.00 bus from Dublin to Cork. It never showed up. They along with many others were left stranded and unaware that the bus was cancelled. The 00.00 bus refused to take them as he was full. The 01.00 bus took 2 passengers and the rest were left behind. There was no other service until 06.00. Disgraceful treatment of paid customers.”

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Posted 1 month ago

Aircoach is rated 4.1 based on 18,166 reviews