B&Q Reviews

Name: B&Q
Address: B&Q Customer ServicesCatesby Business ParkWhite Rose Way, Doncaster
Rating: 2.19

2.2 Rating 2,631 Reviews

28 %

of reviewers recommend B&Q

2.2

Based on 2,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat

About B&Q:

From DIY specialists to builders and beyond visit B&Q for all your home and garden supplies and advice on all the latest design trends. B&Q

Visit Website

Phone:

0845 609 6688

Email:

d.noble@diy.com

Location:

B&Q Customer ServicesCatesby Business ParkWhite Rose Way
Doncaster
DN4 8DG

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118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At B&Q for the 5th time: someone else's oven, no doors, no hob, damaged end panels. Online and on phone customer service is AWFUL.”

Helpful Report

Posted 12 years ago

“Oh B&Q... Your total lack of customer service never ceases to amaze.”

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Posted 12 years ago

“Excellent customer service from Andrew at B&Q Scotswood tonight. I'm now off to fit a new tap. Thursday excitement!”

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Posted 12 years ago

“Excellent customer service from Andrew at B&Q Scotswood tonight. I'm now off to fit a new tap. Thursday excitement!”

Helpful Report

Posted 12 years ago

“Customer service at b&q is so useless!! Been mucked around for over a week just to get some flooring!!!”

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Posted 12 years ago

“excellent customer service following my moaning tweet! Thank you Russ and B&Q.”

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Posted 12 years ago

“At B&Q for the 5th time: someone else's oven, no doors, no hob, damaged end panels. Online and on phone customer service is AWFUL.”

Helpful Report

Posted 12 years ago

“worst customer service ever at Erdington branch!when I wanted to complain to head office the manager have me a link to a survey b&q”

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Posted 12 years ago

“the worst Customer Service I have encountered, I will be writing to complain & take this further!! !! !!”

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Posted 12 years ago

“After three calls to customer service still no answers from B&Q about my radiator order and tradesman waiting to fit. Not impressed.”

Helpful Report

Posted 12 years ago

“At B&Q for the 5th time: someone else's oven, no doors, no hob, damaged end panels. Online and on phone customer service is awful”

Helpful Report

Posted 12 years ago

B&Q is rated 2.2 based on 2,631 reviews