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Car Audio Centre Reviews

4.4 Rating 4,157 Reviews
85 %
of reviewers recommend Car Audio Centre
4.4
Based on 4,157 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Car Audio Centre Reviews

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

Write Your review

Ordered an aerial that said it came with extensions, was told there would be a massive delay in delivery but it actually turned up less than a month later however it didn't come with the extensions. I messaged Car Audio Centre and the replies I got were just rude, didn't address the problem or apologize. I had to send pictures of the website showing where it said these were included before they would even update the website. Still no apology or reasoning just a rude if your not happy send it back. Wouldn't recommend them if you expect good service.
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Posted 9 hours ago
Good price quick delivery cant fault the service
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Posted 1 day ago
Used the Tooting branch yesterday and the service was very good. Helpful staff and quality installation
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Posted 3 days ago
I purchased a Pioneer AVH-A240DAB Double Din car stereo I’ve had problems from day one, called them direct called the tech guys and all they do is pass you from pillar to post , service number don’t exist or they don’t answer, it’s down to the individual to sort the return out, pay for the return even though they originally charged me for delivery when I first purchased this item, customer service is rubbish ! Let’s hope if you buy anything from them it doesn’t go wrong after the 30 days because your on your own to get anything repaired regardless how much money you spent on one of their products, maybe I’ll get something sorted if I post my real honest review
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Posted 1 week ago
Amazing service my parcel came very fast.I would easly buy STUFF again!!!
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Posted 1 week ago
Great dab+ radion, niceand cheap. Havn't fitted yet
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Posted 1 week ago
Very prompt delivery , next day. The Pioneer S820 fitted with a bit of hassle but is now working perfectly in my Toyota Hilux
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Posted 1 week ago
Excellent customer service speedy delivery quality item.
Car Audio Centre 5 star review on 22nd September 2024
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Posted 2 weeks ago
always first class service items purchased always good very happy with them
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Posted 3 weeks ago
I had a Dab and FM antenna on my car and it was a £24 China made unit. I had poor reception in most places. Car Audio Centre suggest replacing it with a Connect2 roof mount. The difference is night and day! I get good reception everywhere I have been. Thanks so much for the advice and this unit was only £10 more than the old one. I now have a great product installed. Highly recommend this company and the Connect2 antenna!
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Posted 3 weeks ago
Great service and items arrived on time
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Posted 3 weeks ago
Parcel left by DPD at roadside, head unit stolen, called to report it, staff member typed that I 'reckoned' my head unit was nicked and I have had no replies, no updates and no further contact.WILL NOT USE AGAIN
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Posted 3 weeks ago
Great piece of kit! The usw300 fits into my limited space available,sounds great and is the most economical one I could find. The help on the phone was excellent.
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Posted 3 weeks ago
Fitting kit sent to me wasn't the correct one for my vehicle. I phoned up customer services and the guy was incredibly rude and demeaning. I mentioned the way he was talking to me was not appropriate considering that I'm a paying customer and he continued to be argumentative and confrontational. I'll take my money elsewhere
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Posted 3 weeks ago
10/10 Speakers arrived quickly and sound great. No issues except I might lose my hearing. These speakers are crystal clear. Thank you Car Audio Center
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Posted 3 weeks ago
Post was very fast and speakers look good quality but haven't fitted yet.
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Posted 4 weeks ago
Quick service and best price
Car Audio Centre 5 star review on 12th September 2024
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Posted 4 weeks ago
Amazing service Cheaper product than else where and delivered the next day !!!!!
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Posted 4 weeks ago
Fantastic service and brilliant delivery service only took one day to come 😀
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Posted 1 month ago
Hello caraudio Centre Team, Three months ago, I left a negative review for your shop. In response to this review, you claimed to be open to finding a solution to the problem. As a result, I wrote you an email on your shop page. I have never received a response to this email, as well as the previous emails. It seems that it is not your concern to find solutions to problems; it's easier to just take the customers' money. Once again, here are the details: goods ordered in December, received an order confirmation via email, and payment collected. Since then, I still don't know when I should receive the order or if it has even been shipped. I am still waiting for the conflict resolution you offered... three months later again. Kind Regards Rolf Klein
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Posted 1 month ago
Car Audio Centre is rated 4.4 based on 4,157 reviews