CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,668 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,668 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 4th July 2026

Austin Strickland

CustomMade Jewelers 5 star review on 3rd July 2026

Jennifer Corley

CustomMade Jewelers 5 star review on 1st July 2026

Laura Rivera

Tony Dennis

1748

Anonymous

Anonymous // 01/01/2019

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“Constant and clear communication with multiple team members made buying from CustomMade a smooth process.”

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Posted 1 year ago

“Excellent communication from start to finish regarding options, cost, and timeframes. Final product looks great!”

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Posted 1 year ago

“The ring that I custom made for my then girlfriend, now fiancè was a complete success and a dream come true in every way I had imagined, with the exception of being completed in the timeframe I had hope. The jewelers and designers at custom made try to make sure you are responded to in a timely manner but sometimes fail at smaller detail interpretation even though details seemed to be ironed out to a T. There were a few hiccups along the road to getting my fiancé's beautiful rings since I did a double center stone wedding and engagement ring. The jeweler had chipped one of the center stones and had to aquire a new one which set the project back significantly. Recutting the stone and refitting the ring took alot of time. However they took full responsibility when it came to paying for the new center stone and any other hiccups along the way. Only reccomendation would be to plan your ring a year in advance to truly ensure that you have the ring of your dreams when you need it by.”

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Posted 1 year ago

“Dissatisfied. Turned my husband finger GREEN after 4hours of our WEDDING paid OVER 500 for it. Can't really the detail on it unless you have it right in your face.”

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Posted 1 year ago

“My experience with CustomMade has been phenomenal! From the start of the process, they are very responsive and knowledgeable, they were able to answer all of my questions and make multiple mock-ups of what I was looking to create for my fiancée! Emily was amazing, she was always updating me in the process and helped me out greatly when I needed to split my project into two, in order to make the engagement ring purchase prior to the wedding band purchase. I have nothing but wonderful things to say about my experience with CustomMade!”

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Posted 1 year ago

“The process was incredibly easy and the service was awesome. The staff were helpful and understanding and walk through the process with you to make sure your getting everything you wanted in the design. I would highly recommend”

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Posted 1 year ago

“The team was very patient and helpful with getting me the right vision, flexible with last minute adjustments, and determined to get my fiance's ring to me on time!”

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Posted 1 year ago

“Friendly and supportive crew from start to finish with your project. Everyone worked hard and respectfully with me from start to finish. From the first sketches to working with me through payments down to the final finished piece. I got what I wanted and more. I will do more projects with them in the future.”

CustomMade Jewelers 5 star review on 8th December 2024

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Posted 1 year ago

“Love it! Wish the face of the ring was bigger I had no idea that 17 mm was considered large. But I love it been thinking about having a pendant made with the same design but not sure how big or thick it will be so since the 17 mm isn’t as big as I was hoping for!”

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Posted 1 year ago

“CustomMade has made two signet rings for me using a family crest: a men's raised design and a functional seal for my wife. In both cases, the price was good, communication from start to finish was excellent, and shipping was quick. We are impressed with CustomMade and plan to return to them with other ideas for jewelry in the future. Recommended!”

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Posted 1 year ago

“This was the best experience I have had buying jewelry. She loved the ring and it came perfect.”

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Posted 1 year ago

“It was a great experience. Everyone was respectful and took my input easily. I will be coming back in the future.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“This was a fantastic journey they worked quickly to help me get the perfect ring for my fiance. The support thro7ghout the whole process was fantastic. I'm glad we decided to get personalized custom jewelry for our engagement instead of store bought.”

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Posted 1 year ago

“My fiancé and I had a great experience! The Custom Made team was super helpful and created exactly what we wanted for our wedding bands.”

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Posted 1 year ago

“They worked with me very well, were cheaper than any other jeweler I could find, and the ring appears to be fantastic quality. I would do this again.”

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Posted 1 year ago

“The process was painless and the value was great. The team was able to create exactly what I wanted and she said YES.”

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Posted 1 year ago

“The design process was easy and clear. The final product came out better than my expectations and unique (that's the point right?). The communication was also very swift and easy.”

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Posted 1 year ago

“Getting a custom class ring was a wonderful experience!!! The designers respectfully listened to whatever thoughts I've had on the design. They also helpfully explained what details were possible to stay within my budget and made some gorgeous adjustments to the final design. I LOVE how my ring turned out! It has a personalized and timeless beauty to it which I'll treasure for years!”

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Posted 1 year ago

“I am grateful for all the work that went into creating my fiancé ring. There were a few delays in the production however the CuatomMade team were always in communication providing me with updates. I appreciated their transparency and determination to complete the ring in perfect time.”

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Posted 1 year ago

CustomMade Jewelers is rated 5.0 based on 4,668 reviews